Nordstrom

www.nordstrom.com
Employer Engaged

Nordstrom Jobs & Careers in San Francisco, CA

Hiring? Post a Job
84 job openings Back to all jobs

Show:  All Results Last 7 Days
19 days ago

Retail Sales - Guerlain Counter Manager - Cosmetics and Fragrances - San Francis

Nordstrom San Francisco, CA

Nordstrom currently has sales openings for counter managers in our Cosmetics and Fragrances departments. The ideal candidate is results oriented, a… Nordstrom


14 days ago

Retail Sales - Men's Apparel - San Francisco Centre

Nordstrom San Francisco, CA

Nordstrom offers selling positions in Men's, Women's and Kids' apparel. The ideal candidate is motivated, enjoys working one-on-one with customers… Nordstrom


19 days ago

Retail Sales - Cosmetics - Clarisonic Resident Artist - San Francisco Centre

Nordstrom San Francisco, CA

Nordstrom currently has sales openings in our Cosmetics Artistry department. Cosmetics lines may include: MAC, Nars, Trish McEvoy, Laura Mercier… Nordstrom


19 days ago

Retail Sales - Cosmetics La Mer Resident Artist - San Francisco Centre

Nordstrom San Francisco, CA

Nordstrom currently has sales openings in our Cosmetics Artistry department. Cosmetics lines may include: MAC, Nars, Trish McEvoy, Laura Mercier… Nordstrom


14 days ago

Barista - San Francisco Centre

Nordstrom San Francisco, CA

The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. Nordstrom's baristas are enthusiastic… Nordstrom


16 hrs ago

Lead Line/Prep Cook - Stonestown Galleria – new

Nordstrom San Francisco, CA

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. Our people… Nordstrom


30+ days ago

Retail Sales - Shoes of Prey - San Francisco Centre

Nordstrom San Francisco, CA

Since 2009, Shoes of Prey has been offering customers around the world the opportunity to design their own shoes. Shoes of Prey are now available at… Nordstrom


30+ days ago

Retail Management Internship Program - San Francisco Centre

Nordstrom San Francisco, CA

• Develop the skills to tell it like it is in the dressing room by giving honest feedback and guidance to customers on style and fit. • Help… Nordstrom


16 hrs ago

Retail Sales - Fine Jewelry - San Francisco Centre – new

Nordstrom San Francisco, CA

Nordstrom offers retail sales positions in fine jewelry. The ideal candidate is motivated, enjoys working one on one with customers and thrives in a… Nordstrom


19 days ago

Retail Sales - Cosmetics Artistry - San Francisco Centre

Nordstrom San Francisco, CA

Nordstrom currently has sales openings in our Cosmetics Artistry department. Cosmetics lines may include: MAC, Nars, Trish McEvoy, Laura Mercier… Nordstrom


Nordstrom Reviews

3,402 Reviews
3.5
3,402 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
2,178 Ratings
  • 1 person found this helpful  

    Questionable Management and HR at a Flagship Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate in San Francisco, CA
    Former Employee - Commissioned Sales Associate in San Francisco, CA

    I worked at Nordstrom

    Pros

    - Some friendly & extremely hardworking colleagues who come from a wide variety of backgrounds. If you want to SUCCEED within Nordstrom, introduce yourself to the people that work in Alterations, you will need their help at some point. If you need help with product knowledge, ASK a department manager or the assistant dept. manager (they usually give you accurate information). Find a MENTOR who will look out for you & have your back. Introduce yourself to the STORE manager.

    - At the flagship location in SF, you get to meet lots of cool tourists. They literally travel out of their way to shop at Nordstrom, esp given that it's a few blocks from Union Square. A lot of nice people come into the store from startup/tech companies & the Financial District. Famous people (actors, athletes) occasionally stop by too.

    Cons

    - Questionalable POLITICS & EGOS within management:
    If you don't partake in the politics, your job will be on the line, regardless of how hard you actually work. If they don't like you, they will find a way to get rid of you. They tend to care more about numbers than they do about employees because that's how their success is measured. A lot of micro-management at the assistant manager level, which is more bothersome rather than productive. People know how to clean; they don't need someone looking over their shoulders every minute. Huge egos in recently promoted management. Apparently, they can get away with certain things that regular sales associates cannot because they are in management roles.

    Whenever you actually need any help from management, they are not there to help you because they are not in the store even when they are scheduled, do not answer when paged, or are gossiping with their friends/colleagues on another floor. If they gossip about you behind your back, it makes your job that much harder to do because people will politely decline to give you product knowledge, even though they are a department manager. Product knowledge can easily be obtained through reading GQ or Esquire if you want to work in Men's. Check online to see exactly what brands/styles/sizes are carried at the store location you want to work.

    - Conflict of Interest within the store HR:
    If there is an issue with another colleague or management, they will usually get away with their behavior if they are either an AllStar or management who are friends with HR. HR will literally talk down to you and question your basic ability to understand English or read a contract. If you report hostile work environment conditions, they will not care. You will be blamed for not adjusting to the environment because apparently, everyone goes through it.

    - Questionable Sales Tactics:
    Sales associates will outright lie to or attempt to deceive customers in order to sell or push an item. Management teaches you to push more expensive items onto customers, which is an ineffective sales technique because it increases the likelihood of returns. When customers shop, they want to be able to trust someone's judgment, not be pushed into buying something they do not actually want or cannot afford.

    - Colleagues who have seniority get away with all sorts of "sharky" behavior. They will blatantly steal your sales, and then your manager will not do anything about it. You will be told that it is your fault for not being assertive enough. Certain senior colleagues will corner you when management is not around and harass you. When you try to report it to management, they will blame you and talk about how they "took a pay cut" to be in a management position. They will complain about you taking lunches (which you are legally allowed to do) or being too busy with customers to help clean. Neither management nor store HR takes any responsibility for the actions of any of their employees, so inappropriate behavior continues. The work environment is so antagonistic that customers will notice & comment on the behavior of your colleagues and how it makes them uncomfortable.

    - Public Safety Issues:
    A lot of people with questionable intentions come to the downtown SF location, so be careful. They tend to come when the majority of management has gone home. There was little to no training at orientation on how to deal with these types of situations. Occasionally, there will be people who are most likely homeless or have mental health issues in the store. This is a security issue that needs to be addressed as it makes for an unsafe working or shopping environment.

    Advice to ManagementAdvice

    Do NOT turn a blind eye to the politics & harassment that happens.

    Hire BETTER departmental management & store HR

    OR MINIMALLY, train them better & teach them how to lead, not manage. Teach them how to empathize rather than have them blame/shame their employees. Employees should not have to live in fear of upsetting management (& losing their jobs) or harassment from other colleagues.

    Read Yelp reviews! So many people come into Nordstrom stores for good customer service, not to get profiled and ignored when a certain type of customer comes along and gets preferential treatment. There is a reason why more and more people are turning to online shopping.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Nordstrom? Share Your Experiences

Nordstrom

 
Click to Rate
or