Northeast Georgia Health System

  www.nghs.com
  www.nghs.com

Northeast Georgia Health System Jobs & Careers in Atlanta, GA

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30+ days ago

Registered Nurse (RN) Interventional Radiology

Northeast Georgia Health System Atlanta, GA +2 locations

Associate's Degree RN - Registered Nurse 2 Years Experience Required Northeast Georgia Health System has an opportunity for an experienced RN in our… Jobg8


22 days ago

Registered Nurse (RN) Cardiac Stress Lab

Northeast Georgia Health System Atlanta, GA +2 locations

Associate's Degree RN - Registered Nurse 2 Years Experience Required Northeast Georgia Health System has an exciting opportunity for a Full time RN… Jobg8


30+ days ago

Registered Nurse (RN) Mother Baby

Northeast Georgia Health System North Atlanta, GA

Associate's Degree RN - Registered Nurse 1 Year of Experience Required Provides for the health care of patients within existing standards of care… Northeast Georgia Health System


2 days ago

Nurse Manager Progressive Cardiac Care Unit – new

Northeast Georgia Health System North Atlanta, GA

Bachelor's RN - Registered Nurse 3 Years of Experience Required Northeast Georgia Health System has an exciting opportunity for a Nurse Manager for… Northeast Georgia Health System


2 days ago

Athletic Trainer, Certified – new

Northeast Georgia Health System North Atlanta, GA

Bachelor's Northeast Georgia Physicians Group (NGPG), a service of Northeast Georgia Health System, is one of the largest multi-specialty groups in… Northeast Georgia Health System


2 days ago

Coding Compliance Auditor III – new

Northeast Georgia Health System North Atlanta, GA

RHIA - Registered Health Information Adminstrator 2 Years Experience Required Northeast Georgia Physicians Group (NGPG) is one of the largest… Northeast Georgia Health System


30+ days ago

Registered Nurse (RN) CVOR

Northeast Georgia Health System North Atlanta, GA

Associate's Degree RN - Registered Nurse 2 Years Experience Required If you are an energetic Cardiovascular Operating Room Registered Nurse who… Northeast Georgia Health System


30+ days ago

Cardiac Registered Nurse

Northeast Georgia Health System North Atlanta, GA

RN - Registered Nurse 1 Year of Experience Required Northeast Georgia Medical Center (NGMC) has earned national recognition and a distinguished… Northeast Georgia Health System


2 days ago

RN Coordinator-Inpatient Rehabilitation Nursing Services – new

Northeast Georgia Health System North Atlanta, GA

for the RN Coordinator for the Inpatient Rehab Unit include: ยท Guiding and directing the daily nursing operations for the Inpatient Rehab Unit… Northeast Georgia Health System


30+ days ago

Registered Nurse (RN) Inpatient Rehab

Northeast Georgia Health System North Atlanta, GA

Associate's Degree RN - Registered Nurse 2 Years Experience Required Provides for the health care of patients within existing standards of care… Northeast Georgia Health System


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Northeast Georgia Health System Reviews

17 Reviews
3.2
17 Reviews
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Recommend to a friend
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Carol Burrell
3 Ratings
  1.  

    Hospital or Hotel?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Gainesville, GA
    Former Employee - Registered Nurse in Gainesville, GA

    I worked at Northeast Georgia Health System full-time (more than 3 years)

    Pros

    Yearly pay raise (approx. $0.20/hr) if you completed continuing education and did not have any disciplinary actions. The company "self-insures" meaning that when you go to the doctor and they bill your insurance company for $400, and the insurance company pays $320, NGHS is writing that check for the negotiated rate. They have incentives for people who do not smoke to have a reduced premium, if you submit to a drug test and wellness check-up. Pay is much better compared to other rural hospitals, but is obviously much lower than what you may be offered at an Atlanta hospital. Since people are quitting left and right and there is a mass exitus, there are plenty of job openings.

    Cons

    Unfortunately this hospital has succumbed to believing that hospitals are ran like 5-star hotels, and have created a rating system that is constantly abused by patrons, or patients as they were once called. Nursing staff are measured not on the level of care given, but if their pain was alleviated, if the nurse responded to a call button within 20 seconds, if they felt they had to wait too long, if the nurse retrieved food for them if they were hungry, and many other factors that are not only out of the control of nursing staff, but also require them to jeopardize the quality of care given. When a nurse receives bad reviews, a mass email is sent out criticizing nurses and their "lack of compassion". The nurse then has a 1 on 1 meeting with their PCC and is berated instead of being asked to explain the situation. In fact, they are usually told how they could be fired.

    The year is 2014 and the ED is paper charting - why you may ask? The hospital was talked into a new charting system called Paragon. The launch was such a failure, despite warnings from staff early on the in the training process, that the ED has decided that paper charting is more efficient than dealing with this failure; other departments have not been as lucky. Highlighting just a few features of Paragon: It looks like Windows Paint on an old Windows 2000 system with less than intuitive icons, there is not a free-text area - let me say that again, you cannot simply write anything - a user must select predefined terms and ailments, these pre-defined terms and conditions were written by programmers who have never once stepped foot in a hospital; especially an ER. Also, Nurses must scan medications, patient’s arm bands, which may work on a floor, but when John Doe is bleeding out there is no time to be scanning medications. To validate how serious of a failure Paragon is, the Chief Information Officer was fired/resigned over the incident, and the new hospital in Braselton will not be using Paragon. However, you can expect to continue to see the system in use at the Gainesville location.

    The first two paragraphs highlight the wonderful culture there at NGHS, which has in turn resulted in a "Mass Exitus". In fact the primary reason that the ED chose to go to paper charting vs Paragon, was because more than half of the ED staff turned in notices they were quitting, many of these nurses simply to go work in retail or another non-medical field rather than stay and lose their license from Paragon. However, this decision to drop Paragon came much too late, so the ED was forced to eat the cost of Travel nurses for the next 6 months. Despite many offering to stay thru the holidays, the hospital let the travel nurses go before the new hires were even on their first day without a shadow, which leads us to our next problem.

    Such a protest by the nurses must obviously be punished, so the ED issued a decree in early October stating that if you are absent or tardy more than twice (2 times) in 6 months, you will be fired. Let me elaborate, this is ANY absence or ANY tardy, not just unexcused. So going into November, if you get pneumonia or the flu (from those pesky sick patients in the ER), don't worry about coming to work when you feel better, you'll be fired. As if that was ludicrous enough, this decree was not just for the 6 months going forward, they looked at the 6 months prior to the rule and if you had more than 2 absences or tardy days (again even sick days, leave early for emergencies, or forgot to clock in, or flat tires) you were warned not to miss or be late another day for 6 months. How serious are they, I know of a few people who have already been fired. Two of these ladies because of the "backdating" I just mentioned. So here we are with 100's of PDO hours in case we get sick that we cannot use.

    So just to recap, the thoughts going through a Nurse's mind at any given time is: I have 4 patients, 2 are stable and need to be discharged, we can't make them wait too long to be discharged because they will give me a bad review. I have had them all of 1 hour, but they spent 3 hours in the waiting room because they only have a cough, I hope I don't catch that because I can't be out sick or I will get fired, oh and they will give me a bad review for their wait time. Also I need to be 1 on 1 for the next 30 minutes with this patient while I start Levo in case they start to bleed, but then there's that other patient they just bedded back here I have not even seen yet. If she has to wait too long to see me they may give me a bad review. The printer is out of ink again, need to get that replaced because we are still paper charting, so I can't chart the procedures I am about to do or print discharge papers. I guess I will introduce myself and get vitals on this new patient; hopefully the Levo patient's BP doesn't spiral down.

    I could go on, but these are the most asinine of the offenses which I think do a good job of conveying the culture you are in for if you come to the NGHS Emergency Department. However, staffing is a problem everywhere in the hospital thanks to Paragon and the Hotel satisfaction surveys. Also, note I only highlighted the failures of Paragon specific to ED, but the system itself is constantly down and just as buggy as the old system.

    Advice to ManagementAdvice

    A step in the right direction was when Director of the ED finally left. That man was an incompetent leader, and incapable of doing anything but yelling; he announced the ridiculous firing policy as well as wanting nurses with a patient complaint to be fired. He never once approached an issue with ears to listen, only with a loud mouth to yell and berate you. I would suggest replacing him with someone who has compassion not just for patients but also for nurses - the attitude of employees directly reflect leadership.

    If you want patients to see happy nurses they need leaders who are calm and offer correction, but also acknowledge when hard work has been done. Nurses also need to feel safe at their job, that they have the adequate tools to care for patients, the adequate staff so they can give the attention necessary to patients, and devoid of a fear of being fired if they end up being "too human". The Nurses need to know someone is on their side.

    Reverse these ridiculous absence rules; in fact a hospital should be more forgiving of employees being out SICK, considering it is their job that has most likely caused it to occur. Nurses rarely call out because they just want to, they should not call staffing just to be berated and begged to come in, they know if they are sick and they should not share their pathogens with other patients or staff.

    Ditch Paragon and for the love of all things holy, fork over the money for EPIC. You are still failing to find an adequate system, when Children's Healthcare of Atlanta has been using EPIC for almost a decade. Get EPIC. Let me say that again - Get EPIC!

    You must find a better way to measure "patient satisfaction" - I understand in this day and age everyone wants to measure everything so we can track progress, but I think we also need to come to grips with the fact that the purpose of an ER is to save your life or help you feel better, not fill your belly when you are hungry or bored.

    Staffing - The ER is not an Old Navy with peak seasons and slow times, you can't anticipate a 3 care pile-up or an apartment fire, you don't know when flu season will actually start for this area and wait times will skyrocket, staff enough people to get the job done, and allow them to use their down time to work on continuing education or cross-training, it would be great if getting to take even 10 minutes to get food or go to the bathroom was the rule, not an exception.

    On a good note, I like Carol Burrell. I have seen her step in to ease tensions a few times and I hope she challenges other senior leaders to take heed to these suggestions before NGHS is forced to close their doors.

    Doesn't Recommend
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