Novant Health

  www.novanthealth.org
  www.novanthealth.org

Novant Health Jobs & Careers in Charlotte, NC

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4 days ago

Discharge Facilitator – easy apply

Novant Health Charlotte, NC

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand… Glassdoor


30+ days ago

Public Safety Officer Unarmed – easy apply

Novant Health Charlotte, NC

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand… Glassdoor


30+ days ago

Radiology Engineer – easy apply

Novant Health Charlotte, NC

The team members number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand… Glassdoor


30+ days ago

Materials Handler II – easy apply

Novant Health Charlotte, NC

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand… Glassdoor


30+ days ago

Patient Services Coordinator II – easy apply

Novant Health Charlotte, NC

may include answering and transferring incoming phone calls, making appointments, and/or timely and accurate scanning of documents into electronic… Glassdoor


30+ days ago

Manager Physician Office IV – easy apply

Novant Health Charlotte, NC

The employees number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how… Glassdoor


30+ days ago

EKG Tech – easy apply

Novant Health Charlotte, NC

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand… Glassdoor


30+ days ago

Cardiac Cath Lab Registered Nurse – easy apply

Novant Health Charlotte, NC

The team members number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand… Glassdoor


30+ days ago

CT Tech – easy apply

Novant Health Charlotte, NC

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand… Glassdoor


9 days ago

Public Safety Officer Senior – easy apply

Novant Health Charlotte, NC

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand… Glassdoor


Novant Health Reviews

148 Reviews
3.1
148 Reviews
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Novant Health Senior Executive Vice President Carl Armato
Carl Armato
62 Ratings
  1. 2 people found this helpful  

    WILL TEST YOUR SANITY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Account Representative in Charlotte, NC
    Current Employee - Patient Account Representative in Charlotte, NC

    I have been working at Novant Health full-time (more than 3 years)

    Pros

    My pay was based on years of experience not a generic pay scale like most companies. I feel that I started out at a wage that was closer to my experience level (20+ yrs) then past employers in NC. A lot of nice coworkers, benefits are not bad for a single person. PTO time is earned every pay period so it can add up significantly. There are several different teams depending on facility or specialty. My Manager is good at working with me if I have issues but other Managers don't seem to care about their employees.

    Cons

    They are more concerned with productivity then fixing the problem the first time so the money comes in faster. You can be fired if you do not meet their productivity goals which seem to change regularly based on some report received on the "National Average". We are not a call center but that is what Upper Management perceives us as, therefore they believe the ridiculously high numbers for productivity can be achieved by everybody. Sure they can if you don't work the account properly. Promotions depend on who you know, not what you know or how well you do in an interview. Communication is not always spectacular and you often hear about most changes from other employees before you hear about it from Management. This is the only company I have worked for that PTO has to be used for holidays when the office is closed. All the other companies I have worked for in the past paid their employees for the holidays. There are cliques and certain employees can do no wrong with Management while another employee will be reprimanded for the same thing. Training on the billing system is not adequate and you have to figure a lot of things out on your own that are already known by others. Cheat sheets should be given out to new employees listing several different ways to do something and allow that employee to choose which one works for them.

    Advice to ManagementAdvice

    Stop treating your employees like robots. Mistakes are made that way which causes things to get overlooked or done wrong often resulting in having to write stuff off for timely filing or other reasons. Listen to employees concerns and actually act on them instead of just trying to placate them with false responses.

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    Neutral Outlook
    No opinion of CEO

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