Novitex Jobs in Salt Lake City, UT

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30+ days ago

Customer Service Associate 2

Novitex Salt Lake City, UT

include: • Backfill for front receptionist- greet visitors, answer phones, and hospitality duties • Review and process confidential and… Novitex


30+ days ago

Document Scanning Associate

Novitex Salt Lake City, UT

may include, but are not limited to: • Preparation of incoming invoices, statements, and correspondence by means of scanning, indexing, quality… Novitex


Novitex Reviews

1.9
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Novitex CEO John Visentin
John Visentin
87 Ratings
  • I worked at Pitney Bowes for 5 years as a customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Novitex full-time (More than 5 years)

    Pros

    I had 5 co workers, 3 of which were awesome to work with, the other 2 not so much. I had some flexibility to to go to an Dr. appt. or something of that nature with out touch problem. Mostly fair car reimbursement program.

    Cons

    Could be somewhat hard to get time off when you wanted it. The dispatching system for getting calls lacks very badly, you either sit waiting for calls or two techs show up to the same call. You cannot schedule your own calls, you are not able to really help the client any more unless the client goes thorough the dispatching center, which hold time could be high. And you really don't have control over your own future with pitney bowes. There is a constant threat of your job hanging if you can't perform, but you really don't know where you fit any more the company really hasn't shared there vision to well.it was a good place to be when i first came on five years back but to many changes and CEO's changes that they just don't know who there are anymore.

    Advice to Management

    Some on the Customer Service Managers tried to stand up to upper management but were stopped when they had good ideas, listen to those who have impact with your techs they do now how to make a happy client and a happy tech as well


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