Off Broadway Shoes

  www.offbroadwayshoes.com
  www.offbroadwayshoes.com

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Off Broadway Shoes Reviews

35 Reviews
2.7
35 Reviews
Rating Trends

Recommend to a friend
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Mark Lardie
8 Ratings
  1.  

    Too much favoritism, rude manager didn't respond to questions/conversation, convinced me employees gossiped about me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at Off Broadway Shoes part-time (less than an year)

    Pros

    The discount is 40% off, even on clearance. Some managers were friendly and approachable. Coworkers were helpful and hardworking. Most of the customers that come in are not difficult and are easy to assist.

    Cons

    The assistant manager singles out people and humiliates them in front of their peers (through walkie talkie system), she talks down to you and is too uptight about simple tasks, condones employee gossip and trash-talking and uses fear tactics to make you do "better," meaning that she convinces you people are talking about you behind your back and compares you to other employees, expecting you to perform perfectly at the beginning of your employment. She also made racially discriminatory comments to me in one of her "talks" with me (in which she would lecture me on a minor mistake I made, which was usually along the lines of me assisting a customer for too long, even if that did result in multiple purchases because of my customer service). Whenever I attempted to make conversation with her or to ask questions, she would refuse to acknowledge me or to even make eye contact. She is the single rudest person I had ever met, equipped with awful character and people skills. My excellent customer service, sales, and good performances were ignored for the most part by her and sometimes acknowledged by other managers. The company isn't bad at all, but that one manager truly soured my experience. I do not expect to be returning to another branch, as an employee or a customer. If you enjoy friendly, encouraging environments, worthwhile tasks, and being treated like a human being, then do not work here.

    Advice to ManagementAdvice

    Choose managers more carefully. Make sure that they have no racial biases, that their superiority complexes don't interfere with their treatment of others, and most importantly, that they have PEOPLE SKILLS. As a manager, one must be, at the very least, approachable and willing to help their employees improve, instead of shooting them down whenever they get the chance to do so.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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