OfficeMax – Davenport, IA
The Retail Sales Associate/Sales Consultant is responsible for engaging and providing an exceptional customer service experience. The associate must… CareerArc
- Disapproves of CEO
Made some great friends working at OfficeMax. Occasionally formed connections with customers and had some opportunities for self-learning. Could have applied for a promotion if I wasn't moving.
Senior management in the corporate offices don't seem to have a clue of what is going on. Constantly changing programs and wasting associates time. Training programs are lacking. Customers are often rude, but I think you'll find that in any retail environment.
Advice to Management
Get a clue! Develop programs that keep associates on the floor and properly trained. They can't push products and add-ons without the training. How can I sell someone the highest priced printer when I have no clue what makes it better than the lowest?