Old Republic Home Protection
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- Comp & Benefits
- Work/Life Balance
- Senior Management
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I worked at Old Republic Home Protection full-time (more than 10 years)Pros
It's better than being unemployedCons
They have a very complex claims business, which they choose to view as a call center. Consequently they hire people for customer service skills, not for their ability to read, analyze and make decisions. They are constantly implementing systems to attempt to compensate for the fact that their employees aren't qualified for the work they do.
They do a lot of things to give the impression that they care (Halloween dress-up and buying pizza, for example), but when it comes to things that really matter, they fail. I worked for the company for 12 years, have a raise for over 5 years, despite consistently excellent performance appraisals. was then given the choice of commuting 200 miles daily or losing my job. The real kicker - after they fired me they told EDD I voluntarily quit, so I was denied benefits.
The CEO is so last century (mind you I'm almost 60, so this is quite a statement) she has everything printed out to read from a hard-copy.
They ask your opinion, but usually have their mind made up before asking the question. There wasn't a single time in the past 4-5 years I felt like a single thing I said was heard. There is a huge disconnect between their stated values and how they actually treat people.Doesn't RecommendDisapproves of CEO