Omni Hotels

  www.omnihotels.com
  www.omnihotels.com

Omni Hotels Jobs & Careers in Asheville, NC

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30+ days ago

PC Technician

Omni Hotels Asheville, NC

Grove Park Inn & Resort The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless… Beyond.com


10 days ago

Reservations Sales Agent

The Omni Grove Park Inn Asheville, NC

* Accurate input of Reservations into system. * Input Reservations within specified time periods. * Maximize potential room revenue by following… HCareers


27 days ago

Executive Chef

The Omni Grove Park Inn Asheville, NC

* To assist the Food and Beverage Director in budgeting i.e. food cost/payroll/etc. When agreed, control all overheads/achieve food cost budget… HCareers


9 days ago

Driver

The Omni Grove Park Inn Asheville, NC

* Drive shuttle van vehicle to and from designated destinations in a timely manner. * Apply knowledge of commercial driving and skills in… HCareers


30+ days ago

Dir of Human Resources

The Omni Grove Park Inn Asheville, NC

* Development of strategic recruitment plan for identifying both management level positions and all hourly positions. * Drive/reinforce the Omni… HCareers


2 days ago

Vue 1913 General Manager – new

The Omni Grove Park Inn Asheville, NC

* To consistently insure the maximum guest information in the restaurant. * Conduct pre-meal meeting with service staff on a daily basis… HCareers


2 days ago

Banquet Set up Supervisor – new

The Omni Grove Park Inn Asheville, NC

* Directly responsible for the daily supervision of the Banquet Manager. * Inspects each function room prior to the event to ensure that both the… HCareers


Omni Hotels Reviews

228 Reviews
3.9
228 Reviews
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Omni Hotels CEO Jim Caldwell
Jim Caldwell
118 Ratings
  1. 2 people found this helpful  

    Former Glory Replaced by Management Mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Asheville, NC
    Former Employee - Shift Supervisor in Asheville, NC

    I worked at Omni Hotels full-time (more than 3 years)

    Pros

    The pay is competitive. Opportunities for advancement are there if you're patient and hard-working. Employee cafeteria is inexpensive and convenient. Training is thorough and well-organized.

    Cons

    Pay is NOT commensurate with level of work. Guest volume is TOO HIGH (at least within the Spa), which sets the staff up for failure. Management maintains a distance from the service floor and has little understanding of actual issues. Management plays a finger-pointing game in order to "solve" problems. The bottom line defines all policy changes-- which is to say, concern over profitability trumps employee satisfaction and safety. Time off is impossible to get. Requests will sit for months without being considered. Medical schedule requests are denied. Lower level managers are not trusted in their roles and are micro-managed until they're completely ineffective. Upper management is unapproachable and out of touch.

    Advice to ManagementAdvice

    Consider the employee experience more seriously. Require "on-the-floor" time for upper management to help maintain a better understanding of real issues. Limit access so that guests are not stacked on top of each other and staff can do their jobs effectively. Trust your hiring process and your staff members... trust is the most effective empowerment. The aspects of OMNI's culture are great in theory, but are not truly embraced by those in charge although they're read to staff ad nauseam. Simplify the multiple software systems into one.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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