Online Resources Jobs & Careers in Columbus, OH

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Online Resources Reviews

27 Reviews
2.9
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Online Resources President, CEO, and Director Joseph L. (Joe) Cowan
Joseph L. (Joe) Cowan
10 Ratings
  1.  

    Deplorable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Online Resources full-time for more than a year

    Pros

    There are none. This company was perhaps the worst that I have ever worked for.

    Cons

    As outside service provider employees are forced to lie to customers about the company's relationship to customer's financial institution.
    The company frequently, and without advance notice, changed the parameters of the job with little to no training in new duties.
    Employees forced to spent nights at hotel during blizzard so they could be available to work.
    Employees are viewed as completely disposable and treated as such.
    Employees are encouraged to "guide" customers into signing up for extra services for a fee and are coached to lie to the customers about costs involved.

    Advice to ManagementAdvice

    Be less despicable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO