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9 days ago

Brand Marketing Manager

Overstock.com Salt Lake City, UT

• Manage the day-to-day activities associated to all marketing efforts, including, project management, cross-functional implementation, campaign… Overstock.com


Overstock.com Reviews

423 Reviews
3.5
423 Reviews
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Overstock.com Chairman and CEO Patrick M. Byrne
Patrick M. Byrne
356 Ratings
  • 9 people found this helpful  

    Good place to work right at of college until you figure out that Management has lots of problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Overstock.com full-time (more than 3 years)

    Pros

    As has been mentioned in other real reviews, work/life balance is generally good

    The people you work with (not Management) are fun and passionate

    If you are lucky enough to work under a good manager life can be pretty good

    Cons

    Upper Management has no clue how to grow a billion dollar company. How they manage this site is a great example of that. They are constantly worried about their image and try to manage it. For example:

    - They have their sycophant underlings post positive reviews to bring up their scores. At least half of the positive reviews on this site are of that nature
    - They constantly remind employees in company standups how great the company is and encourage them to post positive reviews here. I guess if you repeat a lie often enough people will believe it??
    - They respond to negative reviews here by blaming the reviewers. (Why is the CEO answering posts on Glassdoor?? How about managing the Company instead)

    You don't make a company a good place to work by managing your image. You make it a good place to work by what you do each day, how you treat your employees and how you improve your company. The fact that Management obsesses over this site instead of doing their real job should tell you everything you need to know about how much they focus on the wrong things.

    Because "loyalty" to the CEO or President is more important then skill most of upper Management is just plain incompetent in their business areas. This is very frustrating for regular employees because you constantly have to work with people that have no idea how areas like Marketing, Merchandizing, etc should really be run. Regular employees keep things running but with the mounting frustration of having to constantly manage the people above you it wears on their moral and eventually they leave. They have had a huge exodus of really bright, competent people the last couple of years.

    Money is constantly wasted on pet projects by the CEO or President. The company has been stuck at about the same level for years, not because the employees don't do their jobs but because they are often working on projects that don't grow the company. All the big projects in the last few years have not really made the company any money. People don't like working on projects that seem of little to no value except to gain approval from the CEO or President.

    Advice to ManagementAdvice

    I would say fire yourselves or sell the company and get someone in that knows how to run a company. I could list out a ton of great advice but management is so delusional that they would just ignore it. The problem with Overstock has been and will always be those at the very top. Unless that changes I wouldn't expect anything to improve.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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