PAF Jobs & Careers in Hampton, VA

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6 days ago

Database Administrator

Patient Advocate Foundation Hampton, VA

Database Administrator Patient Advocate Foundation (PAF), a national non-profit, headquartered in Hampton, VA, has been solving insurance and… Dice

PAF Reviews

12 Reviews
12 Reviews
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Nancy Davenport-Ennis
5 Ratings
  1. 1 person found this helpful  

    Avoid unless you don't have any other options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Hampton, VA
    Current Employee - Case Manager in Hampton, VA

    I have been working at PAF full-time for more than 3 years


    Winter breaks, helping patients, free water


    I believe the major downside to working here is senior management. I have been here for a few years now and it is very clear that their senior management team (mostly family and their friends) are underqualified and overpaid. Honestly the "family" clears almost $1 millon dollars in salary each year while laying people off and making other mistakes, but if you are family or one of their friends you are safe and taken care of. When I first started I used to hear all sorts of crazy stories about this place some of which you can't believe because they just sound pure crazy, but over time you realize that they are all true and before you know it you experience it first hand. They call themselves as an equal oppurtunity employers but it really seems far from the truth as others mentioned it is very common for folks to get unadvertised jobs or positions just made up for them if you are liked by the family. I feel like doing this is really just taking away from the patients that need it and the hard working employees. There are so many senior level mistakes made, mostly just by wasting the money it will make you sick to your stomach, but people just keep giving them more and more and their salaries keep getting bigger and bigger. You can't trust HR, or as they are known by their new name "Talent Management" as it seems anyone who complains or exposes something gets the axe or "laid off". How can you lay someone off and hire someone else at the same time? Most of the people here are backstabbing and it is very clickish, but there are some people who actually care about helping the patients like me and that is what keeps us coming back. Most people talk about how they are looking for new jobs and there is a lot of turnover for sure. Ever since I joined it just seems like they have been on a downward spiral, everyone keeps hoping things will get better after they replaced the crazy CEO with a new one but it doesn't really appear that way.

    Advice to ManagementAdvice

    As everyone else has said, please fire yourselves and do the patients a favor. We need real leaders that make smart decisions and can handle the donations as if it was actually their money instead giving themselves raises or bonuses. Trust me we know, because all of the IRS reports are public information and even posted on your website and others. Also management shouldn't always focus on how many patients you serve and concentrate on how well you serve those patients, it's not just about numbers but rather about actually helping people and they keep trying to manage us like we are call center employees or something.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO