User Experience Manager – new
PC World – Hemel Hempstead, England
We sell products designed in Silicon Valley, tested by the SAS and ready for outer space; the kind of products that connect and enable peoples lives… PC World
PC World – KNOWHOW Newark Customer Service Centre, United Kingdom
Location KNOWHOW Newark Customer Service Centre Function Services Salary £18,500 Job Type Full Time Permanent… PC World
PC World – KNOWHOW Glasgow Customer Service Centre, United Kingdom
Excellent career prospects at Europes leading specialist consumer electronics retailer. DRIVER/INSTALLER Full and part time hours available 5 over… PC World
Peaple Team Leader – new
PC World – Llandudno, Wales
Location Llandudno Function n/a Salary 7.80 Job Type Full Time… PC World
PC World – London, England
This is a fantastic opportunity to join the management team of our PC World / Currys store in Tottenham Court Road. As an Assistant… PC World
PC World – Sheffield, England
This role is a key influencing mechanism for the internal communications for the Customer Contact Centre in Sheffield. Working closely with the… PC World
IS Project Manager – new
PC World – Hemel Hempstead, England
Dixons Retail is embarking on a IS Transformation programme and require an experienced Project Manager to join our team. Working within Dixons IS… PC World
PC World Photos
I worked at PC WorldPros
10percent discount on products and services, lowest in the industry can't think of any positive but had to fill this section of the review .Cons
Management treat colleagues like donkeys means you do the hardwork and they get all the benefits . There is no reward for your hard work and if you want a career growth please dont go there .Dixon retail doesn't even know what career growth is . They normally hire illtrained staff with no product knowledge and pay them pennies , rather then retaining experienced and knowledgeable staff ,feel sorry for customers .
There is a myth that sales staff gets commission by selling add-ons on the laptop and other products . No sir, that's not the case . If you are not good at selling these add-ons you won't be able to keep your job so poor employees just pushing these add-ons just to keep their jobs and no wonder why they have done well in this recession . They are best in exploiting employees .
Similarly, there are nearly 20 kpi which sales staff have to maintain and meet .failure to do that . You won't get any support rather store manager will see you the next day if not the last hour on the day .
Yes dixon retail bringing life to technology but they are taking life out of sale staff . They hire you on minimum wage and try to keep you there for as long as possible and if you ask for it no matter how good you are . The pay rise conversation always ends up bitter .
Oh have you seen those poor souls working on Sunday.and bank holidays dont get any extra pay anymore under new contracts . Old staff do get time and half on bank holiday nonetheless. There is catch tho if you are old staff and want to change your store location . You will be hired as a new staff thus loose your bank holiday extra pay .
Finally . I wish I cloud write some thing positive about a company where I spend nearly a decade .but I couldn't find anything . However I did meet some wonderful people who are still my best mate . Thanks God I am out of that jail and praying for my mate to get free as soon as possible . One might wonder why I stayed that long .well I was a international student and job market is rough in The UK and since I was computer engineering I found is easy to survive due to my knowledge and sale skills . But guess what I never get promoted even tho I had more product and business knowledge than management .Advice to ManagementAdvice
Please , please ,please listen to your sales staff , the colleague survey is just a joke . Most of the time floor manager are filling it and if they are not putting the data in they make sure you do what they want . There should be other way to judging employee satisfaction.
There should be proper reward structure especially for minimum paid staff . don't get rich at the expense of poor staff .
And retain your experienced and knowledgeable staff by giving them promotion and pay rise .
Reduce Kpi and make realistic targets for sale colleagues .