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Show:  All Results Last 7 Days
18 hrs ago

Knowhow Advisor – new

PC World Hopkinton, RI +14 locations

of the role In our stores KNOWHOW is all about solving those technical issues for our customers whether it be setting up a PC or insuring a product… PC World

18 hrs ago

User Experience Manager – new

PC World Hemel Hempstead, England

We sell products designed in Silicon Valley, tested by the SAS and ready for outer space; the kind of products that connect and enable peoples lives… PC World

16 hrs ago

Temporary Store Colleague - Seasonal – new

PC World Salisbury, England +28 locations

Working during this busy and exciting period its all about getting stuck in and ensuring that customers have a great experience. You could be meeting… PC World

18 hrs ago

Driver/Installer Level 1, Newark (NG24 2NH) – new

PC World KNOWHOW Newark Customer Service Centre, United Kingdom

Location KNOWHOW Newark Customer Service Centre Function Services Salary £18,500 Job Type Full Time Permanent… PC World

18 hrs ago

Driver/Installer Level 1, Glasgow (G68 9LB) – new

PC World KNOWHOW Glasgow Customer Service Centre, United Kingdom

Excellent career prospects at Europes leading specialist consumer electronics retailer. DRIVER/INSTALLER Full and part time hours available 5 over… PC World

18 hrs ago

Peaple Team Leader – new

PC World Llandudno, Wales

Location Llandudno Function n/a Salary 7.80 Job Type Full Time… PC World

17 hrs ago

Assistant Manager, Tottenham Court Road – new

PC World London, England

This is a fantastic opportunity to join the management team of our PC World / Currys store in Tottenham Court Road. As an Assistant… PC World

18 hrs ago

Communications Officer/Lead – new

PC World Sheffield, England

This role is a key influencing mechanism for the internal communications for the Customer Contact Centre in Sheffield. Working closely with the… PC World

18 hrs ago

IS Project Manager – new

PC World Hemel Hempstead, England

Dixons Retail is embarking on a IS Transformation programme and require an experienced Project Manager to join our team. Working within Dixons IS… PC World

17 hrs ago

Business Advisor – new

PC World Staines, England +10 locations

of the role Working in store for PC World business you will build and maintain positive working relationships with small to medium sized business… PC World

PC World Photos

Knowhow Technican Area @ PCW Tottenham Court Road
PC World, Hove (Photo thanks to Geograph user Paul Gillet, Some Rights Reserved)
PC World (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)

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PC World Reviews

37 Reviews
37 Reviews
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Sebastian James
10 Ratings

    Worst experience ever

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PC World


    10percent discount on products and services, lowest in the industry can't think of any positive but had to fill this section of the review .


    Management treat colleagues like donkeys means you do the hardwork and they get all the benefits . There is no reward for your hard work and if you want a career growth please dont go there .Dixon retail doesn't even know what career growth is . They normally hire illtrained staff with no product knowledge and pay them pennies , rather then retaining experienced and knowledgeable staff ,feel sorry for customers .
    There is a myth that sales staff gets commission by selling add-ons on the laptop and other products . No sir, that's not the case . If you are not good at selling these add-ons you won't be able to keep your job so poor employees just pushing these add-ons just to keep their jobs and no wonder why they have done well in this recession . They are best in exploiting employees .
    Similarly, there are nearly 20 kpi which sales staff have to maintain and meet .failure to do that . You won't get any support rather store manager will see you the next day if not the last hour on the day .
    Yes dixon retail bringing life to technology but they are taking life out of sale staff . They hire you on minimum wage and try to keep you there for as long as possible and if you ask for it no matter how good you are . The pay rise conversation always ends up bitter .
    Oh have you seen those poor souls working on Sunday.and bank holidays dont get any extra pay anymore under new contracts . Old staff do get time and half on bank holiday nonetheless. There is catch tho if you are old staff and want to change your store location . You will be hired as a new staff thus loose your bank holiday extra pay .
    Finally . I wish I cloud write some thing positive about a company where I spend nearly a decade .but I couldn't find anything . However I did meet some wonderful people who are still my best mate . Thanks God I am out of that jail and praying for my mate to get free as soon as possible . One might wonder why I stayed that long .well I was a international student and job market is rough in The UK and since I was computer engineering I found is easy to survive due to my knowledge and sale skills . But guess what I never get promoted even tho I had more product and business knowledge than management .

    Advice to ManagementAdvice

    Please , please ,please listen to your sales staff , the colleague survey is just a joke . Most of the time floor manager are filling it and if they are not putting the data in they make sure you do what they want . There should be other way to judging employee satisfaction.
    There should be proper reward structure especially for minimum paid staff . don't get rich at the expense of poor staff .
    And retain your experienced and knowledgeable staff by giving them promotion and pay rise .
     Reduce Kpi and make realistic targets for sale colleagues .

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