PCCW Jobs & Careers

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30+ days ago

Your Passion Starts Here! —Customer Service Rep $12/hr

PCCW Teleservices Dublin, OH

? Do you believe that The Customer Experience is at the apex of every customer interaction? If you have answered yes to the questions above… PCCW Teleservices


30+ days ago

Inbound Customer Service and Outbound Sales

PCCW Teleservices New Philadelphia, OH

We have a opening for a Inbound Customer Service and Outbound Sales. Must be able to work various shifts per week and be available weekdays and… Snagajob


6 days ago

CUSTOMER SERVICE

PCCW TELESERVICES New Philadelphia, OH

We are hiring 30 Customer Service Reps to take inbound calls and schedule repair service appointments for home warranties! Competitive hourly wage/hr… Monster


30+ days ago

Customer Service Representative

pccw Marikina City, NCR +2 locations

Welcomes customer and assist them on their respective department Let customer fill out application form and interviews them for qualification to get… Glassdoor


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PCCW Reviews

35 Reviews
3.0
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Richard T. K. Li
14 Ratings
  1.  

    Worse company ever. Backstabbing favoritism underpaid poor upper management no communication.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  New Phila, OH
    Former Employee - Management in New Phila, OH

    I worked at PCCW full-time for more than 5 years

    Pros

    Meet new people who will also be underpaid and treated poorly

    Cons

    Expects u to drop your everything and work on site several hours over your shift without being paid because no one will help you with your workload even though it was meant for three people. Worse pay in the Industry. Horrid benefits. Health insurance a joke eliminated 401k. Drama like working in a high school. Only benefits you if you are friends with upper management because everything us based on what click you belong to.

    Advice to ManagementAdvice

    Fire everyone and start over before its too late and you no longer have a company to run. All upper mangement is power hungry and out fir themselves. Team leads are either lazy or inefficient.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO