PNC Financial Services Group Jobs in Lancaster, PA

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Show:  All Results Last 7 Days
8 days ago

Teller - Full-time - Fruitville Pike Branch

PNC Financial Services Group Lancaster, PA

PNC Financial Services Group


8 days ago

Customer Service Associate (Float)

PNC Financial Services Group Lancaster, PA

PNC Financial Services Group


16 days ago

Mortgage Originations Loan Officer

PNC Financial Services Group Lancaster, PA

PNC Financial Services Group


22 days ago

Licensed Financial Specialist - Fruitville Pike

PNC Financial Services Group Lancaster, PA

PNC Financial Services Group


22 days ago

Branch Financial Sales Consultant I

PNC Financial Services Group Lancaster, PA

PNC Financial Services Group


22 days ago

Universal Branch Manager

PNC Financial Services Group Lancaster, PA

PNC Financial Services Group


30+ days ago

Teller - Part-time

PNC Financial Services Group Lancaster, PA +2 locations

PNC Financial Services Group


8 days ago

Customer Service Associate - Full-time - Millersville Branch

PNC Financial Services Group Millersville, PA

PNC Financial Services Group


30+ days ago

Teller - Part-time - Greenfield Road Branch

PNC Financial Services Group Lancaster, PA

PNC Financial Services Group


30+ days ago

Branch Sales Consultant (Bilingual/Spanish)

PNC Financial Services Group Lancaster, PA

PNC Financial Services Group


PNC Financial Services Group Photos

PNC Financial Services Group Reviews

3.2
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PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
497 Ratings
  • Helpful (4)

    Newly structered position, company has idea what the hell they are doing for a smoother execution..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Banker in Lancaster, PA
    Former Employee - Universal Banker in Lancaster, PA

    I worked at PNC Financial Services Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Small team within branch is incredibly supportive and easy to get along with. Once a customer base is built customers learn to love you. Employee relations hotline is there 24/7 for your support and training programs are very extensive upon hire. You will attend monthly branch meetings for the region to understand where all branches stand. You will be graded on random weekly customer service scores, as long as your branch keeps them at 5 star service you will see quarterly bonuses! Excellent opportunity to grow within. Full benefits are offered as well as excellent 401K options and HSA benefits. PNC is rating one of the best places to work for and benefits and technology are the main reason why.

    Cons

    Some weekends and evenings are required. Yes training is great in the beginning but once you are working on the floor it feels as if you have been thrown to the wolves as a finance rep and teller. It can be extremely hard to pull other consultants in for assistance as they are mainly on the teller line or with other clients. Expect to mainly be a teller and a teller supervisor and ATM custodian in addition to financial sales whenever you are not in with a client, which is about 90% of the time as a new team member. You have individual goals of $100,000 in sales revenue/ quarter to earn to see any kind of bonus. Traditional branches only have to earn $150K but in a universal branch each person is responsible for 100K...that means if you have a team of 5 your branch will need to earn $500k/quarter against the traditional branch's $150K...yeah not happening! Also expect to be held accountable for credit cards, investment revenue sales, and customer survey scores as well. Continued failure each quarter will result in an eventual write up/ termination.

    Advice to Management

    Universal branch managers need a breather as they are held to such a high stress in this new structure of universal vs. traditional. High stressed managers = high stress employees. Employee surveys should also be brought back so upper management can understand how much new universal branches are struggling to reach objectives in addition to juggling so many new responsibilities.


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