PSCU Jobs in Southgate, MI

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2 days ago

Contact Center Rep II Opportunities - Michigan – new

PSCU Allen Park, MI

Answer escalated cardholder questions Resolve escalated cardholder questions for telephone representatives regarding the processing of disputes… PSCU


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PSCU Reviews

2.8
125 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
PSCU Michael J. Kelly
Michael J. Kelly
75 Ratings
  • Helpful (3)

    DO NOT WORK HERE!!!! IT IS A NIGHTMARE!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative in Southgate, MI
    Current Employee - Member Service Representative in Southgate, MI

    I have been working at PSCU full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free Fruit!!! There are no Pros to a job that will not pay you according to the cost of living.

    Cons

    The pay is horrible, 11.06 per hour!!! and mandatory overtime, and they will not work with you on scheduling. And the Medical Benefits cost is unaffordable, once you pay for all the benefits, your check is only about $600 every 2wks. I would not recommend this company to friend or foe!!! It's a depressed environment, most people are miserable here. THE JOB SUCKS!!!! And Management, stop posting fake reviews about how great this job is because it's not. PAY YOUR PEOPLE!!!! BUNCH OF SUCK UPS ON HERE!!!

    Advice to Management

    Words to management, if you want to retain good talent, pay people a living wage!!! Minimum wage has gone up to $10 per hour. You need to at least pay $12.84-14 per hour. a lot of your employees are getting bridge cards because they can't afford anything else after they try to pay their bills out of that sorry check. Can't wait to find a new job!!!, it's 2014 don't you get it!!! And they don't tell you the truth when they're hiring you, they tell you your schedule is going to 9-6 and you have something totally different. You have to work every saturday and sunday until the next shift bid, which is based on your performance not your seniority. Can't stand this place, I'm online everyday looking for another job.

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