PSD Group

PSD Group Jobs & Careers in Chertsey, England

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30+ days ago

Head of Customer Experience

PSD Group London, England

Great team management is extremely important. Managing a small team of direct reports, who in turn will both manage customer services and fulfilment…

30+ days ago

Head of Operations (South Africa) - Leeds or

PSD Group London, England

This role is to commercially and operationally lead the team that supports South African customers. You will be responsible for a small number of…

10 days ago

European Service Delivery Manager - Home based

PSD Group London, England

will include: • Service Delivery Process • SLA Management • Customer Satisfaction Management • Product profitability and improvement…

9 days ago

Senior Operations Team Leader - London - £40,000 - £45

PSD Group London, England

As Senior Operations Team Leader, you will support the Contact Centre Manager in the recruitment, coaching and successful development of the team…

30+ days ago

PA / IT System Administrator

PSD Group London, England

Your role will also include cleansing our database, managing our social media activities, maintenance of our websites as well as carrying out…

30+ days ago

Customer Care Manager

PSD Group London, England

The role has a real start up feel and offers a huge amount of control and a chance to shape the clients inbound customer service. Previously the…

8 days ago

CRM & Customer Insight Manager - Upscale UK Hotel Group

PSD Group Watford, East of England, England

• Drive and collate the Customer Insight strategy and project. • Communicate CRM strategy and Customer Insight results to the wider…

18 days ago

Customer Relationship Manager (Spanish Speaking)

PSD Group Reading, England

You must speak Spanish fluently and you must come from a Technology background. Being passionate about maintaining relationships, you will have the…

11 days ago

Senior Project Manager, Industrial Developer

PSD Group South East England

Our client is an industrial developer across the UK and mainland Europe. They deliver high specification logistic projects for major occupiers. Based… Glassdoor

7 days ago

Head of Facilities Management, South East of

PSD Group South East England

You will be an experienced Facilities Manager from a retail or leisure operator, or a FM… Glassdoor

PSD Group Reviews

8 Reviews
8 Reviews
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PSD Group Executive Chairman Francesca Robinson
Francesca Robinson
4 Ratings

    a reasonable stepping stone but not forward thinking enough company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant in London, England (UK)
    Former Employee - Principal Consultant in London, England (UK)

    I worked at PSD Group full-time (more than 5 years)


    - It's a more relaxed culture than the larger recruitment firms like Hays and you have a bit more freedom to design your days. It is not an aggressive, 'salesy' culture based on the fact they do hire people who will try and focus on building long-term relationships.
    - It is a reasonable stepping stone before joining a search firm that does more retained work and values creativity and entrepreneurial flair


    - it is a highly stats and volume based recruitment company, meaning any ambition to be creative/innovative is stifled. You are expected to conform to type and this is completely at odds with any long-term attempts to build long-term relationships
    - it does not seem to evolve as a company, it is stuck doing recruitment the same way it always has, despite the industry changing dramatically - it should be focussed a lot more on developing retained work for example
    - there is a distinct lack of cross-team business development - a cardinal sin for any business. It should be incentivised better
    - managers are generally very poor at actually managing people, partly because they are only incentivised to do well individually and therefore are, in reality, only supervisors.
    - The CEO rules with an iron fist - even fairly minor initiatives have to be passed through her and this is hugely frustrating. Some of her senior management are in their positions because they will be compliant and not challenge her and this creates a somewhat robotic culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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