PSD Group Jobs & Careers in London, England

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Show:  All Results Last 7 Days
18 days ago

Operations Manager - Call Centre

PSD Group London, England

Ideally you'll have experience in consumer focussed areas such as travel, finance and hospitality. A strong history in business to business… Reed.co.uk


8 days ago

Senior Designer, Development Company

PSD Group London, England +3 locations

Role: Reporting to the Development Director you will be responsible for the design function of the business. This is a wide ranging and senior role… Reed.co.uk


28 days ago

Head of Contact Centre Strategy - London - £95,000 - £105

PSD Group London, England

of this role are: • Designing and delivering the Contact Centre Strategy • Inspiring, motivating and developing Managers of predominantly… Reed.co.uk


30+ days ago

Client Relationship Manager - London - £50,000 - £55

PSD Group London, England

of the role are: • An in depth understanding of client requirements • Managing a highly skilled team of 6 FTE • Liaising with the relevant… Reed.co.uk


18 days ago

Operations Manager - German language speakers

PSD Group London, England

It is essential that you are fluent in German. You will also possess excellent presentation and communication skills. £50,000 + benefits Contact… Reed.co.uk


11 days ago

Operations Manager - Italian language speakers

PSD Group London, England

It is essential that you are fluent in Italian. You will also possess excellent presentation and communication skills. About the offer… Reed.co.uk


2 days ago

Operations Manager - French / German speakers – new

PSD Group London, England

It is essential that you are fluent in French / German. You will also possess excellent presentation and communication skills. About the Offer… Reed.co.uk


22 days ago

Head of Customer Service Centre - Immediate Start

PSD Group London, England

This is a great opportunity for an experienced manager who can also drive and deliver change making a real difference to this contact… Reed.co.uk


8 days ago

Head of Customer Experience - London - £80-100K Benefits

PSD Group London, England

About the Client: My client is a leading multi channel business that operates across a variety of platforms and across a network of over… Reed.co.uk


30+ days ago

Senior Customer Experience Manager-London-£70,000 £85,000Bens

PSD Group London, England

An exciting Senior Customer Experience Manager position has arisen for a well known brand within the Banking sector. You will be responsible for… Reed.co.uk


PSD Group Reviews

8 Reviews
3.0
8 Reviews
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PSD Group Executive Chairman Francesca Robinson
Francesca Robinson
4 Ratings
  1.  

    a reasonable stepping stone but not forward thinking enough company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Consultant  in  London, England (UK)
    Former Employee - Principal Consultant in London, England (UK)

    I worked at PSD Group full-time for more than 5 years

    Pros

    - It's a more relaxed culture than the larger recruitment firms like Hays and you have a bit more freedom to design your days. It is not an aggressive, 'salesy' culture based on the fact they do hire people who will try and focus on building long-term relationships.
    - It is a reasonable stepping stone before joining a search firm that does more retained work and values creativity and entrepreneurial flair

    Cons

    - it is a highly stats and volume based recruitment company, meaning any ambition to be creative/innovative is stifled. You are expected to conform to type and this is completely at odds with any long-term attempts to build long-term relationships
    - it does not seem to evolve as a company, it is stuck doing recruitment the same way it always has, despite the industry changing dramatically - it should be focussed a lot more on developing retained work for example
    - there is a distinct lack of cross-team business development - a cardinal sin for any business. It should be incentivised better
    - managers are generally very poor at actually managing people, partly because they are only incentivised to do well individually and therefore are, in reality, only supervisors.
    - The CEO rules with an iron fist - even fairly minor initiatives have to be passed through her and this is hugely frustrating. Some of her senior management are in their positions because they will be compliant and not challenge her and this creates a somewhat robotic culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO