PatientKeeper

www.patientkeeper.com
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PatientKeeper Jobs & Careers in Waltham, MA

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30+ days ago

Sr. Technical Support Engineer

PatientKeeper Inc. Waltham, MA

We are seeking a Technical Support Engineer to join our Services Team. In this role you will not only be working with leading edge technologies but… PatientKeeper Inc.


29 days ago

Sr. Technical Writer

PatientKeeper Inc. Waltham, MA

We are seeking a Senior Technical Writer to join our Documentation Team. In this role you will create documentation and tutorials that teach… PatientKeeper Inc.


30+ days ago

Sr. Integrations Engineers

PatientKeeper Inc. Waltham, MA

PatientKeeper -- a leading provider of healthcare applications for physicians -- is now poised to expand its relationship with HCA, the largest… PatientKeeper Inc.


20 hrs ago

Software Engineers in Test - Co-ops/Interns – new

PatientKeeper Inc. Waltham, MA

The Software Engineer in Test co-ops/interns will work with our Automation team, using Ruby, Git, Selenium, Jenkins, and Cucumber to produce product… PatientKeeper Inc.


30+ days ago

Technical Support Engineer

PatientKeeper Inc. Waltham, MA

Are you ready for a position that directly impacts the quality of healthcare delivery in many of the country’s leading health systems and hospitals… PatientKeeper Inc.


30+ days ago

Software Engineer

PatientKeeper Inc. Waltham, MA

With growth come new opportunities, and our development team has an exciting position available for a Full Stack Java developer. The team develops… PatientKeeper Inc.


30+ days ago

Vice President of Sales and Marketing

PatientKeeper Inc. Waltham, MA

PatientKeeper, Inc. is a dynamic company at the nexus of information technology and healthcare. For 15 years, PatientKeeper software has enabled… PatientKeeper Inc.


30+ days ago

Senior Software Engineer, Java

PatientKeeper Inc. Waltham, MA

In this role you will work in a collaborative team environment that encourages you to perform at your best, and challenges you to engineer elegant… PatientKeeper Inc.


10 days ago

Software Engineers - Co-ops/Interns

PatientKeeper Inc. Waltham, MA

Join a team of talented engineers working on improving how healthcare is delivered. You will be making a difference by applying best practices to… PatientKeeper Inc.


30+ days ago

Software Quality Assurance Engineer

PatientKeeper Inc. Waltham, MA

include testing backend components (interfaced systems) of our software prior to being released to clients. A technical background with good… PatientKeeper Inc.


PatientKeeper Photos

PatientKeeper employees donated and delivered all the furniture for a previously homeless family’s new two-bedroom apartment, set it up, and cleaned and decorated the apartment one day last fall.

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PatientKeeper Reviews

18 Reviews
3.4
18 Reviews
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Paul W Brient
12 Ratings
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    Former Employee - Senior Software Engineer in Waltham, MA
    Former Employee - Senior Software Engineer in Waltham, MA

    I worked at PatientKeeper full-time (less than a year)

    Pros

    Many times companies will harmfully “bad mouth” you unfairly to other prospective employers (backdoor). This many times
    causes us to be unemployed. We that have families and needs, serious needs, not just greed to make our bank
    accounts get bigger numbers. At least this is not my case. I take pride of my work.

    Share you views fairly about places that you worked. Companies share their views about you in unfair ways
    sometimes anonymously. I will not be anonymous. BTW, I am writing this a few years later of my "let go" from
    those past jobs. No "disgruntled person" as some companies may claim.

    I worked for PatientKeeper for almost one year from June 2012 until June 2013. I left for leave of absence. I became very ill.

    The company went through a tough “cleaning” process. Many employees quit in mass because of disagreements concerning management. I don't know more details. CTO and co-founder was let go out of the blue while my staying there. Surprise to everyone. Not a warming welcome experience for a new comer.

    Their system/code is fairly complex and may be worthy of your investment. Too much "reinventing the wheel" code. Clever code though. Technology stack is outdated and can harm your future career for lack of technical progress. They are not open for new ideas or technologies. Director xxx (this site's policies prohibit mentioning names) treats people rudely and when I approached director of HR about it, his advice in dealing with the issue totally back-fired on me. My director was angry and personally threatened me. Not cool. HR did nothing about it.

    I had the impression that HR is the real boss not the CEO. Managers were eliminated in favor of direct management by directors. Some departments in app/ops seams to be disorganized for lack of integrity with other teams. Production bugs with too many archive active versions of the system is simply unmanageable. Other IT directors seams to be genuinely interested in improving and are respectful to their teams.

    People are super great. Ping pong, social games and good talk. Free coffee and refreshments. Food court is ok. Free parking. Interstate 95 is very stressful.

    I would not consider working there. Be ready to leave if you fell uncomfortable with management careless for your career. HR is absolutely not cool when things goes wrong. I was threatened with no consideration about my physical ill situation. I even was called "lack of character" even though in the beginning it was the opposite. I returned their laptop in pieces of anger as a sign of my disappointment (wrong from me but hey, I was very, very, very ill and without any income). Well, I guess when you become sick they become sick about you too. HR uses a professional third party reporting process online assessment of YOU but does not show the report the company sees. HR takes that as “truly who you are”, very misleading.

    The company is not about employees career, it is only about their product success. Heavily dependent on VC capital and government incentives.

    Many times I lost opportunities with prospective employers because of their "backdoor" reviews of me. Not cool. Head hunters confirmed this many times. Many times I contacted their management members for helping me with getting a new job but no response. Talking about “lack of character”?!

    Once out, you are out. Members of my team left because of lack of career growth. My team was superb.

    I was once ordered to redo my work because the director "did not like it". I asked: "How can I redo what you don't say specifically what you 'dont like' ? It was confusing. I had an impression that he thinks he is GOD and I am his servant. Many employees will work extra hours to "nose brown" this particular director in fear of loosing their jobs. There seams to be a "cast system" like a feudal society.

    Cons

    Feudal management from one IT director. HR is not really interested in you but only in keeping things quiet.

    Advice to ManagementAdvice

    HR, don't just create policies that looks good, do them too. Before letting someone go give them an opportunity. Be more understanding. Judge by work history not buy isolated cases or pretty reports.

    Directors, be polite with your co-workers. They are what makes the company grow.

    Product owner, don't hide when we look for you for help.

    Stop backdoor, that is absolutely not professional. Create your own "glass door" and speak openly like me.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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