Peet's Jobs & Careers in Alameda, CA

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30+ days ago

Shift Lead (Domingo)

Peet's Coffee Berkeley, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Retail Associate (Domingo)

Peet's Coffee Berkeley, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Retail Associate (Solano)

Peet's Berkeley, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Retail Associate (4th Street)

Peet's Coffee Berkeley, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Retail Associate (College Ave.)

Peet's Coffee Berkeley, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


28 days ago

Retail Associate (Telegraph & Dwight)

Peet's Berkeley, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


25 days ago

Shift Lead (Shattuck)

Peet's Berkeley, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


28 days ago

Retail Associate (Shattuck)

Peet's Berkeley, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


28 days ago

Store Manager (San Francisco District)

Peet's San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Cafe Shift Lead (Capital One –

Peet's Coffee San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


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Peet's Reviews

155 Reviews
3.5
155 Reviews
Rating Trends

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Dave Burwick
18 Ratings
  1. 1 person found this helpful  

    A good place to work but hard to move up and make a living wage especially in the bay area.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead in Oakland, CA
    Current Employee - Shift Lead in Oakland, CA

    I have been working at Peet's full-time (more than 3 years)

    Pros

    Free/discounted coffee + tea and good health benefits are what keep me with Peet's. Customers can be awesome and really make your day. Working with a great group of folks who work hard and try their best everyday. A strange blend of a fast paced retail coffee shop and that homemade third wave coffee shop. A lot of "coffee nerds" who are super passionate about the product and make it fun to work at Peet's.

    You learn a great deal about coffee and tea and Peet's is always providing information to soak up. It's an organization you can feel good about working for because of the amount of effort they put into making sure they are paying coffee farmers fair wages and helping them grow the best coffee/tea they can.

    Cons

    High turn over rates for employees because they have no incentive to stay. The pay is low for the amount of work retail staff (not including store managers or assistant store managers) are supposed to accomplish. Shift leaders do an amazing amount of work and are paid less than what someone without experience would be paid at our biggest competitor. Schedule is never consistent and sometime you don't even know what you're working the following week until a few days before.

    "Raises" are fractions of a dollar for "excellent" work. Most Peet's stores are only closed on Christmas Day unless you work in one of the lucky stores that aren't busy enough to be open on weekends or holidays.

    Advice to ManagementAdvice

    Pay your employees more for the incredible amount of work they do on a daily basis. Shift leaders should be paid more for the amount of work they do. They work inconvenient hours close to full-time and are making just above the poverty line in the US unless you've been with Peet's for an incredibly long time. We are constantly told that we're "the first contact" to our customers so listen to us when we give feedback.

    There is an incredible disconnect between home office staff and retail staff. It's really discouraging to get updates from the home office that are so out of touch with how a store actually runs. Retail staff can be a great resource. Retail staff should be allowed to review their managers (anonymously) just as the managers are required to give staff their yearly reviews to get a better scope of their performance and not just how the "numbers" look. Some managers might be selling a lot of beans but how are they treating their staff? Are they leaving their staff out to dry and just doing what they need to do or are they really making Peet's a great place to work.

    Recommends
    Positive Outlook
    No opinion of CEO

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