Peet's

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Peet's Jobs & Careers in Alameda, CA

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30+ days ago

Assistant Store Manager (Opera Plaza)

Peet's Coffee San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Store Manager (Opera Plaza/Chestnut)

Peet's San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Shift Lead (West Portal)

Peet's Coffee San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Shift Lead (One California)

Peet's San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Shift Lead (Ferry Building)

Peet's San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Assistant Store Manager (Stonestown)

Peet's Coffee San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Retail Associate (One California)

Peet's Coffee San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Retail Associate (Ferry Building)

Peet's San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Assistant Store Manager (Chestnut)

Peet's San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


30+ days ago

Assistant Store Manager (Financial District)

Peet's Coffee San Francisco, CA

Essentially, though, we haven't changed much. We remain committed to the artisan… Glassdoor


Peet's Photos

really good coffee

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Peet's Reviews

165 Reviews
3.4
165 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dave Burwick
22 Ratings
  1. 1 person found this helpful  

    Ok for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Peet's full-time (more than 3 years)

    Pros

    Lots of coffee and tea geeks, free drinks on shift, once established in a store there are a bunch of fabulous regulars to interact with as well as co-workers. If you are a fast learner and a good cleaner, being a retail associate/barista is a better route to take. They get invovled with the communities they are in and make sure they pay fair trade prices for the coffee they get.
    High quality drinks and attention to high standards to makes sure the coffee and coffee based drinks are quality-coffee forward.

    Cons

    Little pay for a LOT of work. Managers have almost no work life balance despite what they tell you. They tend to work way too hard to meet some resonable and many not-reasonable expectations. There are many balls in the air and if you happen to fumble even one, you are made to feel like you aren't doing enough (even if many other things are going well). There is almost a begrudging complement occationally in all the negative.
    On physical demands, they work you to the bone and seem a little uncaring if you need to use workers compensation. In 4 years of working there, I had to use that program twice because I literally could not raise my arms without searing pain from having to make drink. The demand is that we make quality drinks, quickly, without the staffing necessary to be able to use the 'proper body mechanics' that they tell you are mandatory. If we actually used proper body mechanics, we would not be able to maintain speed which seems to make it more fast food than high quality food/drink. The constant daily pain of mantaining such a pace is not worth the pay (I have to spend a healthy chunk of my paycheck on chiropractic, massage, etc just to be able to be functional day to day).
    On training, they don't put as much into training retail associates properly as even they used to even a few years back. Used to be that there were training shifts, shadow shifts, solo shifts but no longer. More often now it is briefly explaining how a shift (mostly opening and closing shifts) is supposed to go in the brief times between rushes and then a person is thrown into it with maybe one day's explaination.
    The new branding is making it more like a high quality Starbucks rather than what Peet's used to be: An introduction to high quality coffee with an emphasis on educating the public on where there moring cup of java comes from. It feels like they are moving to faster paced cafe with only education of customers and even the staff members on rare occasion. While there is a take home program where employees can take home a 1/2lb of coffee or tin of tea each week to better educate themselves on the coffees we offer, we now offer so many coffees that it is almost unwieldy for a part time employee (who is usually a student) to memorize them all.
    The only reason the outlook for Peet's is looking up is because they are expanding their retail locations and sacrificing many of their orginal values to make a profit.

    Like I said before, if you are looking for a part time job, it is not horrible but, I would recommend not getting into management unless you like constant changes and challenges that are almost near impossible to meet.

    Advice to ManagementAdvice

    Take what retail members request seriously. They are the ones making your dreams a reality and though there are few left, there are those that remember when the pay and benefits were much better and we were focused more on quality and proper training. Make sure the money that we are making is going back to the employees, the ones in the trenches sacrificing their bodie and their home lifes to make this business work. We are the backbone of this company and if we were treated as people and not as machines, there would be such a low turnover rate and ultimately a better bottom line for each store and for the company at large.

    Recommends
    Positive Outlook
    No opinion of CEO

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