Pentagon Federal Credit Union

  www.penfed.org
  www.penfed.org

Pentagon Federal Credit Union Jobs & Careers in Springfield, VA

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Show:  All Results Last 7 Days
19 days ago

Information Security Analyst II - IT Analyst II

Pentagon Federal Credit Union Chantilly, VA

Under minimal guidance from the IT Security Manager the incumbent performs complex system administration functions for PenFed security tools. Also… CareerBuilder


30+ days ago

Supervisor, Bilingual Collections

Pentagon Federal Credit Union Alexandria, VA

Performs collection activity on accounts subordinates have difficulty collecting. Reviews units' collection activity… CareerBuilder


22 days ago

Delinquency Control Specialist

Pentagon Federal Credit Union Alexandria, VA

We have an immediate opening for a full-time Delinquency Control Specialist at our Alexandria, VA Regional Call Center. Essential Duties… CareerBuilder


23 days ago

Foundation Development Manager - Events - Annual Support - Foundation Developmen

Pentagon Federal Credit Union Alexandria, VA

The Development Manager, Events and Annual Support is responsible for the annual giving program of the PenFed Foundation. The Manger will develop and… CareerBuilder


21 days ago

Manager, Mortgage Loan Administration

Pentagon Federal Credit Union Alexandria, VA

• Eugene,OregonThe incumbent is responsible for overall management of the Construction Loan Administration department. Design, develop, implement… CareerBuilder


30+ days ago

Recruiter - Recruiting Specialist - Talent Acquisition Specialist

Pentagon Federal Credit Union Alexandria, VA

The Talent Acquisition Specialist works under limited supervision and will participate in a variety of recruitment activities so that the… CareerBuilder


22 days ago

Marketing Quantitative Manager

Pentagon Federal Credit Union Alexandria, VA

The incumbent will be a support member of a team responsible for developing quantitative predictive modeling methodologies by collecting, organizing… CareerBuilder


23 days ago

SVP, Card Services - Senior Vice President Card Services - Senior VP Card Servic

Pentagon Federal Credit Union Alexandria, VA

PenFed, one of the nations largest credit unions, serving over 1.3MM members with over $16 billion in assets, is embarking on a period of tremendous… CareerBuilder


8 days ago

Foundation Program Specialist

Pentagon Federal Credit Union Alexandria, VA

The Program Specialist will manage and implement the program administration of the Foundations major programs, improve business processes, and… CareerBuilder


17 days ago

Information Security Analyst I - Information Security Analyst

Pentagon Federal Credit Union Chantilly, VA

- Information Security Analyst I - Information Security Analyst: Under general guidance from the IT Security Manager the incumbent performs… CareerBuilder


Pentagon Federal Credit Union Reviews

28 Reviews
2.9
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
James Schenck
1 Rating
  1.  

    Member Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Eugene, OR
    Former Employee - Member Service Representative in Eugene, OR

    I worked at Pentagon Federal Credit Union full-time (more than an year)

    Pros

    - awarded time off for meeting sales goals
    - if you move up and off the phones the position is stable/decent

    Cons

    - terrible, horrible members
    - overworked and abused customer service reps
    - if you're good on the phone, they won't promote you up until they absolutely have to, because they have so much difficulty holding on to capable talent and don't like promoting up people who provide good customer service, leaving behind the dregs of support to answer phones.

    Advice to ManagementAdvice

    Fire absolutely everyone in the Omaha branch. Being one time zone behind Omaha meant the last three hours of my shifts were mostly fixing the mistakes of the previous MSRs who worked with the customer, and 9/10 times, that mistake was from an Omaha MSR.

    Doesn't Recommend
    Disapproves of CEO

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