Pep Boys

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Pep Boys Assistant Service Manager Jobs & Careers

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9 days ago

Assistant Service Manager

Pep Boys Minneapolis, MN +35 locations

include: • Improving performance through ensuring the execution of customer service standards and customer satisfaction programs. • Building… CareerBuilder


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Pep Boys Reviews

216 Reviews
2.5
216 Reviews
Rating Trends

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Pep Boys President, CEO, and Director Mike Odell
Mike Odell
123 Ratings
  1.  

    Decent place; nothing different than any other shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Tampa, FL
    Former Employee - Service Manager in Tampa, FL

    I worked at Pep Boys full-time (more than an year)

    Pros

    Decent pay, promotions for hard work, okay benefits, five-day work week and bonuses that are attainable.

    Cons

    Long hours for managers, high-stress environment, constantly changing policies and unstable financially

    Advice to ManagementAdvice

    Put a focus on stable policies and allow them to grow and spread through the company before abruptly changing them. Mandate managers take two consecutive days off per week, no more split days, to help with rest. Stop being open on nearly every holiday and threatening to be open on the ones you're currently closed on. If your shops are open on a holiday, then your home office should be open and the CEO himself should be at work too. Increase the pay for managers and institute a monthly commission check for managers too.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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