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PepsiCo Reviews

2,166 Reviews
2,166 Reviews
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PepsiCo Chairman and CEO Indra K. Nooyi
Indra K. Nooyi
856 Ratings

    This used to be a great company to work for.

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    Former Employee - RSR Route Sales Representative in Lancaster, CA
    Former Employee - RSR Route Sales Representative in Lancaster, CA

    I worked at PepsiCo full-time (more than 8 years)


    I first started working for Frito Lay back in 2004. The hiring process was quite extensive and for good reason. The hiring process weeded out candidates that weren't suited for the job and allowed for a more refined search for qualified, reliable hires. At the time everyone was hired to make roughly 50K (or better) per year which was not difficult if you applied yourself. Each new hire was given 1 week of classroom training followed by 5 weeks of one on one "in the field" training with a seasoned/experienced sales rep. My last three years of employment there I averaged $70K per year. Not bad for a job not requiring a college education. I really liked the job as your pay was based on how hard you worked (base rate + commission). Even with the long hours, it was/is the only job I've ever had where i wished I could at times, stop the clock. The days went by extremely fast even when working a 14hour day.


    One of the biggest challenges was learning product codes (no longer relevant since the intro of new computers in 2008). For new hires currently seeking employment the biggest obstacle would be getting familiar with the hand held computer, learning schematics (where to place each brand of snack), and some very long hours (I would often start at 2am and not complete my day until 4 or 5pm). On average I would say that I worked 11-12 hour days, but almost always had the support of management to help complete my goals.

    Advice to ManagementAdvice

    I have two pieces of advice for those in the decision making realm. First, I feel that the "customer service" aspect of Frito's long standing tradition has been put to pasture, and the focus now seems to be geared more towards numbers; making more profit, reducing that quality of service that was once held in such high esteem. I used to feel that I was part of a family offering a "believed in" product and service to our customers. In the past few years, that sense of belonging has been replaced with a "just get the product delivered and move on" feel. Overtime (a variable-rate overtime) was never an issue in the past. It meant we (the sales reps) were doing our job(s) of not only getting those sales, but creating those strong relationship with our clients thereby securing future requests of displays, end-caps, and additional sales. My second concern was for those rare occasions when a rep needed to call in sick or request a day off due to illness or family issue. Not once in the 9 years of service I provided was I ever granted a day off without being tongue lashed or questioned repeatedly about how important my showing up was. Regardless of how terrible I felt or my children felt, it always seemed like the end of the world that I (we) had the audacity to get sick. Never once were I or my fellow sales reps simply told,"Hope you feel better," or "No worries, we'll see you tomorrow."

    Positive Outlook
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