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Perceptis Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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Trevor Allen
3 Ratings
  • Started awesome, went downhill when bottom line became the ONLY goal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Perceptis full-time


    Was great when they allowed agents to work from home and the focus was on world class customer service.


    During busy times, back to school, agents do not get sufficient breaks and are pushed to work too many hours. There is only a focus on answering the phone in a short time. Details like good customer service and actually solving the customer's problem are not valued or rewarded.

    Advice to Management

    Get back to Customer Service focus

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