PetSmart Jobs

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30+ days ago

Merchandising and Inventory Leader

PetSmart Dulles, VA +8 locations

When it comes to creating an exceptional shopping experience for our customers, first impressions mean everything. As a Merchandising and Inventory… PetSmart


30+ days ago

Assistant Store Manager

PetSmart Sterling, VA +7 locations

When our pets inspire us every day, it's important to make sure they have everything they need, right when they need it. As an Assistant Store… PetSmart


30+ days ago

Store Manager

PetSmart Sterling, VA +7 locations

When our pets inspire us to be more loving and caring individuals, it's no surprise that our Store Leaders truly embody those qualities. We need… PetSmart


30+ days ago

Associate Lead

PetSmart Sterling, VA +8 locations

It takes a friendly, knowledgeable and energetic person to truly connect with our pet parents and ensure they have an outstanding shopping… PetSmart


30+ days ago

Customer Engagement Leader

PetSmart Sterling, VA +8 locations

Exceptional customer service is at the heart of everything we do. That’s why our Customer Engagement Leader is dedicated to providing pets and pet… PetSmart


19 days ago

Seasonal PetsHotel Associate

PetSmart Chantilly, VA +2 locations

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color… PetSmart


30+ days ago

Assistant Store Leader

PetSmart Dulles, VA +3 locations

When our pets inspire us every day, it's important to make sure they have everything they need, right when they need it. As an Assistant Store… PetSmart


30+ days ago

Store Leader

PetSmart Dulles, VA +3 locations

When our pets inspire us to be more loving and caring individuals, it's no surprise that our Store Leaders truly embody those qualities. We need… PetSmart


30+ days ago

Cashier

PetSmart Dulles, VA +5 locations

Cashiers are an integral part of creating sincere connections with Pet Parents. Cashiers provide excellent customer service by greeting our Pet… PetSmart


30+ days ago

Pet Products/Stocker Associate

PetSmart Dulles, VA +5 locations

Pet Products Associates are responsible for keeping stock organized and on store shelves. Pet Products Associates generally work during off-peak… PetSmart


PetSmart Reviews

3.2
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PetSmart President & CEO Michael Massey
Michael Massey
22 Ratings
  • Helpful (6)

    A fun but stressful job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Care Associate
    Current Employee - Pet Care Associate

    I have been working at PetSmart part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - You get to meet lots of interesting animals
    - All of my co-workers have been friendly and easy to get along with; all of them have been the type to stand up for you and we all look out for each other
    - You learn a lot of ways to take better care of your own pets
    - You always know you're making a difference in the lives of the animals in your care. They're depending on you to keep them healthy and happy and to make sure they get loving homes, and that will drive you to keep working harder
    - You get to foster a love and respect of animals in children, which is a great feeling

    Cons

    - Prepare to get pooped on, peed on, and to deal with lots of poop/pee/dog barf
    - I've been bit by the pets in our store 10+ times
    - Sometimes pets die and it's very hard to not let it effect you
    -Pets are a sensitive topic to some people and they can get hostile if you tell them things they don't like
    - I've seen customers abuse their pets in the store and it's hard to watch
    - You have to deny people new pets for the sake of the animals in your care, and you'll get screamed at, hit, spit on, etc for it. I've had a man throw cans of dog food at me already, and a woman attacked my disabled manager when we wouldn't sell her a turtle to live in a fish bowl.

    Advice to Management

    Show appreciation for your good workers and don't keep people who drag the whole team down around. When customers get violent or drive your employees to tears THROW THEM OUT! One horrible customer's business is not worth the safety risk to your entire staff.


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