Pilot Flying J

  www.pilotflyingj.com
  www.pilotflyingj.com

Pilot Flying J Jobs & Careers in Joplin, MO

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Show:  All Results Last 7 Days
8 days ago

Wendy's Restaurant Managers

Pilot Flying J Joplin, MO

for the Restaurant General Manager include: • Ensuring customer satisfaction • Compiling work schedules • Performing P&L analysis… Pilot Flying J


12 days ago

Restaurant Manager

Pilot Flying J Joplin, MO +2 locations

for the Restaurant General Manager include: • Ensuring customer satisfaction • Compiling work schedules • Performing P&L analysis… Pilot Flying J


24 days ago

Retail General Manager - Retail Manager - Retail Assistant Manager

Pilot Flying J Joplin, MO

for the Retail General Manager include: • Driving sales • Managing team members • Tracking inventory • Providing customer service… Pilot Flying J


Pilot Flying J Reviews

237 Reviews
2.6
237 Reviews
Rating Trends

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Approve of CEO
Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
76 Ratings
  1. 2 people found this helpful  

    Worst company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager/Co Manager in Joplin, MO
    Current Employee - Store Manager/Co Manager in Joplin, MO

    I have been working at Pilot Flying J full-time (more than an year)

    Pros

    Pilot Flying J initiated a program to updated the showers and bathrooms in my facility in Joplin MO. Company funneling money back into the buisness at least shows they respect their customer base if not their management.

    Cons

    The upper management takes a cattle approach to hiring managers. They have taken the approach of throwing numbers at problem-ed stores. The company makes promises but fails to follow through. Even with it documented in writing the company will choose not to following through on guarantees. The only thing that matters to the company is hitting the number. They have no concept of loyalty to their employees. From month to month hour stability caused termination of up to 4 employees. The company is so focused on hitting them mark legal and hr issues are ignored for managers that hit there noc and budgets.

    Advice to ManagementAdvice

    The company has pushed for customer service customer customer service. This is odd when they create a hostile work environment. The number one source for providing customer service is not a manager standing at the door greeting. Its employee that have bought into the store. Employees that take ownership take better care of their customers as well as the fellow employees. Employees can't be subject to the constant fear of termination or hours being cut. Managing by fear only breeds an environment of fear.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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