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13 days ago

TRAVEL COUNSELORS NEEDED

Pinnacle Travel El Segundo, CA

** Will Train ** SALES & CUSTOMER SERVICE BACKGROUND PREFERRED www.ptsla.com Los Angeles Times 2014-09-03 Source - Los Angeles… CareerBuilder


Pinnacle Travel Services Reviews

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  1.  

    Thanks for all the training!!

    Former Employee - Travel Counselor  in  El Segundo, CA
    Former Employee - Travel Counselor in El Segundo, CA

    I worked at Pinnacle Travel Services for more than 5 years

    Pros

    Became familiar with more of the travel industry but unable to really focus on that because of ridiculous stats

    Cons

    I am disappointed in how the management treats their employees. Everyone there is an adult however you are treated as a child by management. Extremely clicky, no room for advancement, little recognition for making the owner tons of money and little wage for having to endure the daily chore of being happy and adhering to stats that mean so little in the world of customer service.

    Advice to ManagementAdvice

    Let you agents work as an actual travel agent instead of focusing on your numbers. Most of middle management is clueless and upper management is a joke! Time to clean house!