Pivotal Payments

  www.pivotalpayments.ca
  www.pivotalpayments.ca
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Pivotal Payments Reviews

11 Reviews
3.0
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Philip Fayer
4 Ratings
  1.  

    Sales Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Toronto, ON (Canada)
    Current Employee - Sales in Toronto, ON (Canada)

    I have been working at Pivotal Payments full-time for more than a year

    Pros

    Great rates that help close deals for agents. Light supervision, very promising on paychecks and IT support are something you will enjoy.

    Cons

    Customer care team is inconsistent and revenue focused. Every time. the merchant tried to seek support from the customer care it equals to meet with a sales agent. They tend to close more deals than resolve the current issue.

    Advice to ManagementAdvice

    Management charge fees very upfront. They manage their business risk at the lowest level possible, but fees mostly are overcharged. Merchants will call salespersons for reimbursement. The process to claim from overcharge goes on and on. It hardly satisfies any party with the current management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO