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Pizza Hut Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Pizza Hut part-time (more than 3 years)Pros
-Had an awesome general manager and coworkers at my location
-Flexible scheduling for students or those with multiple jobs
-Easy to get a shift covered
-It's really, really hard to get fired from Pizza Hut
-It's an easy job
-If you're a driver or server you will get tipsCons
- No raises (no matter how hard you work or how long you work there)
- GOD AWFUL, HORRIBLE upper management on behalf of Emerald City Pizza LLC (I can't emphasize that enough).
- Will never get more than 28 hours a week. It will likely be fewer than that in order to account for staying late and/or covering shifts. Pizza Hut decided to cut back all of their employees hours in order to avoid having to offer health insurance in accordance with ObamaCare. If the GM allows anyone to work 30 or more hours a week, they run the risk of being fired.
-Shift managers don't get paid nearly enough, thus leading to them lacking incentive to do a decent job. Shift managers make less than $0.50 an hour more than minimum wage, work 8+ hour shifts without breaks and don't get nearly enough training. I've at times had to do the shift managers job because they didn't know how to do the computer or paper work.
-Training sucks store wide. New employees are required to do computer training (which isn't helpful at all), have some random employee give them a quick run down on their station then are expected to know what they're doing.
-It's all about saving labor. If the store is slow, you will get the option of being sent home early, clocking in late or taking an "extended break" until it picks back up. Shift managers are always sending people home early (which makes us very understaffed) in order to save labor hours. They don't care if they sacrifice the quality of customer service or product, it only matters to them if the numbers look good on paper.
-No free food. At most you will get a 50% discount off of something, but only if you're working. Even McDonald's gives their employees a free meal for each shift. Step it up PH! You can get a 20% discount if you're off the clock. I learned that this doesn't extend to all locations. I tried using my 20% at another in-state store and the manager refused.Advice to ManagementAdvice
Offer some sort of incentive to stay for loyal and hard working employees. All of the people who could actually do a decent job quit because Pizza Hut is even more of a dead end job than McDonalds. The only chance for advancement you have is to become a shift manager which entails you to a whopping $0.50 more an hour and you still won't get any raises. I was cross trained to do everything in the store and worked there for a few years and not once got a raise. My area coach praised me for my work, but apparently it wasn't worth more than the dud who came in tweaking on meth everyday and skipped most of his shifts. When my coworker who worked there for 4 years asked for a raise the area coach said "No, your raise is when minimum wage goes up every year." ECP needs to learn how to treat their employees right instead of looking at them like low life's.Doesn't RecommendNegative OutlookNo opinion of CEO