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11 days ago

Account Representative

Portfolio Recovery Associates Incorporated Jackson, TN

(other duties may be assigned): Comply with all aspects of the Fair Debt Collection Practices Act (FDCPA), company policies and procedures.Trace… jobsradar.com

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Portfolio Recovery Chairman, President, and CEO Steve Fredrickson
Steve Fredrickson
38 Ratings
  • Helpful (1)

    Mental toughness can get you paid.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Manager
    Former Employee - Senior Operations Manager
    Positive Outlook
    Approves of CEO

    I worked at Portfolio Recovery full-time (More than 5 years)


    Pay for performance. Decent 401k match, good benefits.


    Getting a good manger can determine your sucess if you don't have prior collections experience. Most mangers can't sit down and collect because they don't have the skills to and they demand collectors to collect with no guidance.

    Advice to Management

    Stop setting at your desk, roll up your sleeves, train and get involved with the tasks that will make your team successful. Upper management should really think about the possible affects on collectors before they make impulse decisions which affects key process.

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