Portillo's Restaurant Group Call Center Specialist Jobs & Careers

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Portillo's Restaurant Group Reviews

25 Reviews
3.2
25 Reviews
Rating Trends

Recommend to a friend
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Dick Portillo
18 Ratings
  1.  

    Could Have Been Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Cashier
    Former Employee - Front Cashier

    I worked at Portillo's Restaurant Group part-time for less than a year

    Pros

    Coworkers were fun to be around, you were scheduled for long shifts so your paychecks were usually pretty nice. Learning the codes and protocols was fun, and when you got a break you knew where you were getting your food and that it was going to be good.

    Cons

    If there was a predetermined conflict with scheduling, it would sometimes be ignored. I was scheduled during school hours, and when I pointed this out to my manager his response was "If you knew there were going to be conflicts, why did you apply for this job." Also, the discounts were dismal.

    Advice to ManagementAdvice

    Fix the inflexible scheduling. School shouldn't have been a conflict that was considered my fault, and it should have been altered instead of requiring me to call people in for all two weeks of my shifts because every single shift managed to be during school hours. I wouldn't have worked at all, and I would have been payed nothing for that two-week period. I shouldn't have been basically punished for going to school. The management was very rude to me, during this event and before, and difficult to work with.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO