Pottery Barn Jobs & Careers in Beachwood, OH

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Pottery Barn Reviews

258 Reviews
258 Reviews
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Pottery Barn President Laura J. Alber
Laura J. Alber
98 Ratings
  1. 1 person found this helpful  

    A truly great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior District Manager
    Current Employee - Senior District Manager

    I have been working at Pottery Barn full-time (more than 10 years)


    The reason I have worked for this organization for so many years is the talent, the service (both internally and externally), and the desire for excellence in all that our company does. I have the honor of working with, what I think, are the absolute best teams in retail. From our sales and stock teams, to our design teams, to our leadership teams, our field organization is comprised with talented, passionate, dedicated individuals. We are led by an Executive team and supported by a Corporate team that is extremely innovative, supportive and relentless in their pursuit of excellence in service, in merchandising, and ultimately in our financial performance. This is not an organization for transient, short term thinkers. You must be open to direct feedback, be innovative at both a micro and macro level, have the ability to connect short term reasoning to long-term results, and be truly committed to the organization.


    Technology is an opportunity for our organization. While our leadership team has acknowledged this fact, we do have some fairly large outages that will need to be addressed in the coming months/years to ensure we continue to support teams in offering the absolute best service possible.

    While our furniture demand is extremely exciting, our supply has struggled to keep up while maintaining the timeliness to the guest that we strive to deliver. On a good note, this has allowed our organization to hire additional headcount within our supply chain; we do have some catching up to do to ensure we stay competitive.

    Advice to ManagementAdvice

    Please keep asking what teams need. We appreciate your openness and willingness to listen. The more you ask, the more you will hear and therefore the better off we will be. Continue to be very strategic with resource allocation. With our business trend continuing to evolve, it will be essential that we continue to think differently on how and why resources are allocated the way they are. Finally, as the size of our organization grows, it will be imperative that we come up with creative ways to ensure all Associates are informed of the great things happening across all brands and across all functions. We have so much to be proud of both internally and externally. We need to ensure we are communicating those milestones and celebrating with our Associates.

    Positive Outlook
    Approves of CEO

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