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6 days ago

Associate Store Manager

Pottery Barn Scottsdale, AZ

include but are not limited to: * In partnership with the General Manger, ensure store meets or exceeds sales and contest goals. Meet payroll goals… Pottery Barn

Pottery Barn Reviews

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302 Reviews
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Pottery Barn President Laura J. Alber
Laura J. Alber
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    Scottsdale Pottery Barn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Current Employee - Sales Associate in Scottsdale, AZ
    Current Employee - Sales Associate in Scottsdale, AZ

    I have been working at Pottery Barn part-time (more than a year)


    Generous discount
    Beautiful location
    Good mix of personalities
    Customers love the product and being in the store
    Many regular customers, so a good and comfortable place for them


    Completely absent store manager. In the store maybe one time each week, and then only "on a conference call" not on the floor with the associates or the customers or the other managers.
    Other managers are just cashiers.
    No leadership at any level.
    Zero training for associates, even when asked for.

    Advice to ManagementAdvice

    Wake up and stop lying to yourselves. This store, like most retail, is run on the backs of the hourly people. Those employees should have your attention. If you want the reputation of PB to be maintained, standards need to be in place. Insist that management is all "on the same page", because they are not.

    Neutral Outlook
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