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Entry Level - Retail Store – new

Powell's Books Powell’s Books - Cedar Hills Crossing

. Individuals in this level are expected to quickly increase competence as they gain experience with daily store operations. Reports to Department… Glassdoor

Powell's Books Reviews

20 Reviews
20 Reviews
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Emily Powell
4 Ratings

    An initial thrill, but fades quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Powell's Books part-time (more than an year)


    The initial experience when being hired by Powell's is simply exciting. The employee perks are often what catch people's attention when you describe to them the "Powell's experience" (Amazing discounts on books and merchandise, as well as the coveted employee book borrowing program). Additionally, the culture within both the RDC and the stores is more relaxed than your average retail employer.


    The biggest issue is the inability to find positions within the stores if you work in one of the non-branch locations. They tend to hire a large amount of part-time and temporary employees in the stores, then promote them over the other employees who work in the contact center or RDC. This is particularly troubling because the company has shifted to hiring more part-time positions, which makes the competition for full-time spots even more difficult. In terms of pay, if you're starting out as Bookseller or RDC staff it is simply very difficult to get by on the pay scale they offer for those positions. And because of the shrinking number of full-time spots, it's almost impossible to get one of the positions which pay a living wage unless you've been at the company for 5 or more years. I've seen a number of employees go through 8 or more interviews before they can find a position in a different department.

    Advice to ManagementAdvice

    The best advice I could offer would be to halt the enlargement of part-time hiring, and allow for more opportunities for staff who are already employed as permanent employees to transfer to the in-store positions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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