Press Ganey Jobs in Charlotte, NC

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30+ days ago

Sr. Product Analyst, Physician Engagement

Press Ganey Charlotte, NC

You will represent the users of our products including the executives, human resource professionals, and front line leaders who manage engagement and… Press Ganey


30+ days ago

Engagement Advisor

Press Ganey Charlotte, NC

s, Key Driver Analyses, and related project deliverables on time and in accordance with Press Ganey’s highest standards • Completing custom… Press Ganey


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Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
94 Ratings
  • Phone center Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in South Bend, IN
    Former Employee - Call Center Representative in South Bend, IN

    I worked at Press Ganey full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Overtime is encouraged. extra hours always available. They feed you breakfast and lunch on the weekends. You are always trained before taking on a new task.

    Cons

    Outbound automated calls so customers are not always happy to be getting called. you might get the feeling that your conversation is being heard by someone else on the spot so that might make you a bit nervous if you are a new employee

    Advice to Management

    You should collaborate with the hospital staff in getting deceased patients out of the system so that they dont get called. the families of the deceased are still grieving and get very upset when they hear we are calling asking for the deceased patient.


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