Progressive Insurance

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Progressive Insurance Call Center Supervisor Jobs & Careers in Colorado Springs, CO

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17 hrs ago

Customer Service Call Center Representative – new

Progressive Insurance Colorado Springs, CO

As a Customer Service Call Center Representative, you may work with a headset, but it's your mindset that makes you most valuable. As the voice of… Progressive Insurance


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732 Reviews
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732 Reviews
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Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
486 Ratings
  1. 1 person found this helpful  

    Work hard get rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Representative in Colorado Springs, CO
    Former Employee - Direct Sales Representative in Colorado Springs, CO

    I worked at Progressive Insurance full-time (more than 3 years)

    Pros

    Relaxed atmosphere,, great benefits casual dress flexible schedules friendly people awesome work environment

    Cons

    Lots of phone time with customers as is call center Schedules can be difficult to change and your need to be forward thinking for time off and put in early as it is always approved based on business needs

    Advice to ManagementAdvice

    More short breaks for a quick walk around to relieve stress at times is needed Listen to peoples complaints and try to resolve as such a high turnover it is a revolving door of people.

    Recommends
    Positive Outlook
    Approves of CEO

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