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Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
578 Ratings
  • Helpful (4)

    Wanna "Really" Work at Progressive? Get READY!!!

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    Current Employee - Claims Generalist Intermediate in Schiller Park, IL
    Current Employee - Claims Generalist Intermediate in Schiller Park, IL

    I have been working at Progressive Insurance full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook


    Great company & benefits.


    Heavy workload, high volume of claims, micromanagement, and overall stressful work environment. Minimal recognition or positive feedback given to top performing employees.

    Advice to Management

    When making new process changes, implement them one step at a time. Do not implement 12 new processes at once and expect employees to be perfect on the first try. Embracing change is not an issue for many, however understand patience is needed due to the learning curve. Also recognize your the hard work and effort your employees are putting in. Recognize that claims handling is not an easy job and show some appreciation. Your employees will appreciate the recognition in return and will work harder to achieve top performing results.

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