Progressive Insurance

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Progressive Insurance Jobs & Careers in Colorado Springs, CO

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11 days ago

Customer Service Call Center Representative

Progressive Insurance Colorado Springs, CO

As a Customer Service Call Center Representative, you may work with a headset, but it's your mindset that makes you most valuable. As the voice of… Progressive Insurance


20 days ago

Sales Representative - Inbound Call Center

Progressive Insurance Colorado Springs, CO

with people all day long. Bring your sales experience to an established company offering… Progressive Insurance


19 days ago

IT Manager

Progressive Insurance Colorado Springs, CO

As an IT Manager, you will be a part of our Enterprise Resource Organization (ERO), managing testing professionals dedicated to Enterprise and… Progressive Insurance


30+ days ago

Managing Nurse Practitioner

Progressive Insurance Colorado Springs, CO

We are currently seeking experienced candidates in the Colorado Springs area to work with us as a Managing Nurse Practitioner. Our clinics are… Progressive Insurance


30+ days ago

Managing Physician Assistant

Progressive Insurance Colorado Springs, CO

We are currently seeking experienced candidates in the Colorado Springs area to work with us as a Managing Physicians Assistant. Our clinics are… Progressive Insurance


27 days ago

Inbound Sales Representative - Commercial Lines

Progressive Insurance Colorado Springs, CO

As an Inbound Sales Representative for our Commercial Lines group, you may work with a headset, but it's your mindset that makes you most valuable… Progressive Insurance


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767 Reviews
3.6
767 Reviews
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Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
509 Ratings
  •  

    Great environment but too micro-managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO

    I have been working at Progressive Insurance full-time (more than an year)

    Pros

    The people are great, friendly, and helpful. The atmosphere is positive and the year end bonus (they call it Gainshare) is pretty generous. Green Alert is a great option (when buisness is slow, you can get approval to leave early if you want).

    Cons

    Back to back calls are exhausting. Every minute you are at work is logged & recorded and it hurts your performance if you go over the limitations. There's rarely any down time as the calls answer immediately for you.

    Advice to ManagementAdvice

    Figure out a way to give your employees some down time from back to back calls (training, getting up to date on new guidelines, etc). It would really benefit as it would refresh the representative and get through the day without being overwhelmed.

    Recommends
    Positive Outlook
    Approves of CEO

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