Progressive Insurance Senior Customer Service Representative Jobs

Hiring? Post a Job
10 job openings Back to all jobs

Show:  All Results Last 7 Days
16 days ago

Customer Service Call Center Representative

Progressive Insurance Colorado Springs, CO +2 locations

Join our collaborative team of dedicated individuals—and love what you do. Why Progressive? We’re an organization that celebrates and rewards hard… Progressive Insurance


16 days ago

Customer Service Call Center Representative - Bilingual Spanish

Progressive Insurance Austin, TX

Pay Rate: $14.00 - $17.00 p/hr, plus shift differential for non-traditional hours Start… Progressive Insurance


25 days ago

Customer Service Call Center Representative - Commercial Lines

Progressive Insurance Highland Heights, Cuyahoga, OH

As a Customer Service Call Center Representative in our Commercial Lines group, you may work with a headset, but it's your mindset that makes you… Progressive Insurance


30+ days ago

Customer Service Call Center Representative - Commercial Auto Group - Austin, TX

Progressive Insurance Austin, TX

As a Customer Service Call Center Representative in our Commercial Auto group, you may work with a headset, but it's your mindset that makes you most… Progressive Insurance


30+ days ago

Customer Service Call Center Representative – Tempe, AZ

Progressive Insurance Phoenix, AZ

Work Schedule: Wednesday, Thursday, Friday and Saturday, 9 am-8 pm. Days off… Progressive Insurance


Progressive Insurance Photos

Progressive Insurance Reviews

3.6
Rating Trends
Recommend to a friend
Approve of CEO
Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
578 Ratings
  • Helpful (92)

    Claims Adjuster

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance

    Pros

    Amazing coworkers- become family. They will bend over backwards to help you. Coworkers want to see you succeed. Unbelievable team work and work ethic in the office. Employees truly care about their work product , treat the customers with respect and want to give the best service they can. If i was involved in an accident i would want progressive taking care of me.
    Gain share is great when you're hourly - but with salary after all overtime you put in it feels like $ you were already owed.

    Cons

    Hours, hours, hours. Stress, stress, stress. The job could be great if it wasnt for the workload. You are so overworked it becomes unhealthy. In claims you are given a ridiculous and unrealistic workload. You will skip meals many days. Management is well aware of this. Hours will go by like minutes. And 9 hour days will easily turn into 12-13 hour days. Many of my coworkers would come in an hour early to try to go home on time and end up staying an extra 3 past the end of the shift. The expectations are high. A "4" on a survey is basically a "1". managed through fear. work environment can be uptight because of this. Certain managers would publicly belittle employees. Turn over was high. Many Employees start happy, healthy and eager to learn but 6 months later they appear unhealthy and burnt out. when i was in a different postion with the company and it was hourly it wasnt this way. I'm healthy and happy again since i left. it was the most difficult and best choice I've made.


Work at Progressive Insurance? Share Your Experiences

Progressive Insurance

 
Click to Rate
or