PsPrint Jobs in Oakland, CA

Hiring? Post a Job

Show:  All Results Last 7 Days

No jobs found – change your filters above for more results

PsPrint Reviews

2.5
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Lee Schram
2 Ratings
  • Helpful (1)

    Great Benefits, Terrible Management, High Turnover Results

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oakland, CA
    Former Employee - Customer Service Representative in Oakland, CA
    Doesn't Recommend
    Approves of CEO

    I worked at PsPrint full-time (Less than a year)

    Pros

    Good pay and benefits, great co-workers, potential for a fun and creative environment with happy employees.

    Cons

    The turnover rate says it all. The customer service department is hands down the unhappiest place I've ever worked (this is not the first call center job I've had). Mismanagement and being treated like children consistently kills morale. Reps are considered "senior reps" after lasting 6 months causing poor customer service and retention due to the constant influx of new, inexperienced employees who give faulty information and service. This could be a great place to work as the pay and benefits are excellent, but the management and company "culture" are horrendous. Stay away at all cost!

    Advice to Management

    Remove yourself and allow the department to start over with managers trained for the role. Working at Olive Garden does not prepare you to lead a department as complex as a customer service call center.


Work at PsPrint? Share Your Experiences

PsPrint

 
Click to Rate
or
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.