Public Storage

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Public Storage Jobs & Careers in Austin, TX

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24 days ago

RETAIL SALES / CUSTOMER SERVICE - NORTH AUSTIN, T X- $10.50 / HR BONUS

Public Storage Austin, TX

If you enjoy customer service and sales and wish to leave behind long weekends and evening hours, then a Property Manager position is for you… Public Storage


24 days ago

DISTRICT MANAGER - AUSTIN, TX - $65K $16K FIRST YEAR BONUS

Public Storage Austin, TX

Public Storage, the self-storage industry leader, built its first facility in 1972. Today, we operate over 2,200 unique and diverse company-owned… Public Storage


24 days ago

RETAIL SALES / CUSTOMER SERVICE - AUSTIN, TX (Lamar Blvd & 183)- $10.50 / HR BON

Public Storage Austin, TX

If you enjoy customer service and sales and wish to leave behind long weekends and evening hours, then a Property Manager position is for you… Public Storage


Public Storage Reviews

356 Reviews
2.9
356 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
247 Ratings
  1. 3 people found this helpful  

    The majority of the reviews can't be real, or are from people in Corporate getting paid to lie to the masses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Manager in Austin, TX
    Former Employee - Property Manager in Austin, TX

    I worked at Public Storage full-time (less than an year)

    Pros

    Not really that many. They try to sell this place as a good resume' builer, as a place to grow and develop your career. In reality it is none of these (more in the cons field)

    Some of the co-workers were great bright people. But most were not.

    OH YEA... you get to drive a golf cart...

    Cons

    Pretty much the entire job... It's hard to figure out where to start really.

    The pay is HORRIBLE, I mean seriously, I just saw that Mighty Fine (a hamburger joint) is paying almost twice what a Property Manager that lives on site makes ($7.50/hr) here in Austin, TX.

    There is no room to advance past Property Manager. You start as a Relief Manager. There really isn't a difference between the two anyhow. Except as a PM you don't have to bounce all around town on different days of the week to cover for people. When you get the PM position, if the on-site apartment is available then they will pressure you like crazy to live there. For a few reasons, the first is they want someone in that space because they are paying for it. The second is because they will bump you down to nearly minimum wage (around $7.50/hr). I kind of understand all of this, but what happens is you get stuck in the job with nowhere to go. You are living on the property that your boss owns basically, making nothing. You can't save to live off-site because you don't get paid enough. If you go to another job to make money, you won't have a place to live anymore. I can't tell you how many people I worked with that I truly felt bad for because they either had zero drive to do anything more with their lives, or they truly wanted to but the conditions that this company creates for it's employees prevented it from happening. You can get promoted to the KTP, or Key Training Professional, which means you will train all the new hires. I am pretty sure they make about $1/hr more than other people.

    When your co-workers are bad, they are REALLY bad. I had some of mine stalking my wife on Facebook. By looking me up, and then befriending her only and sending her inappropriate messages. They stole from me, they lied about my work and tried to get threatening with me. Luckily I am not a scrawny scared of his own shadow type of guy and managed to get a lot of these things squashed, because management couldn't have cared less.

    Management for the most part doesn't care. They want you to spit out their ridiculous robotic scripts, and lie to people about the "legal requirement to insure your storage goods" or try to sell someone a lock for $20.00 that you can get at Wal-Mart for less than $10 (same type of disc lock). This is to the point that they will expect you to turn away a move-in if they don't purchase these upgrades. Of course they won't openly admit that, but if you want to keep your job, and keep your numbers from looking bad you will end up doing this.

    You have to deal with the scum of the earth, when it comes to customers (granted not all of them, but some of them are wastes of flesh.) I literally had a customer drop a deuce in front of their storage unit after vacating it. Guess who was expected to clean it? I was. The customer that brought it to my attention, because it happened between one of my two property check apologized to me that I had to deal with that stuff.

    Honestly, all in all, this job is what I expected it to be. But I wouldn't suggest this to anyone. Even as an alternative to working in a fast food place.

    I realize this may sound like a disgruntled employee. I am really not, it's been about 3 years since I worked there. And I have a MUCH better job, in the field that I specialize in. So I am really not angry anymore. BUT, I just felt that there were a lot of overly positive reviews coming from a place that really doesn't care about the little guy, and it not interested in the development of their field agents in any way.

    Advice to ManagementAdvice

    Promote from within. I never understood why a company would rather hire someone with no knowledge of experience with the company, and spend money training them. When they have plenty of capable and knowledgeable people working for them already. Seem like arrogance IMO.

    Pay your employees more. Job satisfaction for a lot of people are directly ties to two things. Benefits (PTO, holiday, medical/dental/vision [that doesn't suck]) and how much they get paid. I would stayed with this job, and worked A LOT harder if my pay was equal, or even close, to what I had to put up with on the day to day there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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