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13 days ago


Public Storage East Brunswick, NJ

promoted numerous District Managers to the next… Public Storage

Public Storage Reviews

309 Reviews
309 Reviews
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Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
205 Ratings
  1. 1 person found this helpful  

    The worst decision I ever made was to take a job at Public Storage!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager  in  New York, NY
    Current Employee - Property Manager in New York, NY

    I have been working at Public Storage full-time for more than 3 years


    You work independently and some of the staff that you meet are very nice, as well as a few customers, and I mean very few.


    This company is all about the share holders and upper management. They keep throwing script after script making you sound like a robot, which is a waste of time because no one follows it, only when the visits from the suits come around and drill you to death on the scripts. The bonus plan that they offer as an incentive is slowly being taken away from everyone, like were stupid and don't see that coming . It went from every 3 months to once a month now once a year. You get told you can advance but that's only from a relief manager to a property manager for .50 cents more an hour, and that's as far as you go. The district managers pretend to be your friend . A Ceo that never shows his face or even takes a minute to reach out to the staff (relief/property managers) that are the ones that line his pockets with the millions of dollars that he has. You not only have to clean up after every adult that acts as if they are still in diapers, but also listen to the complaints that they have to pay a late fee because they did not pay their rent but also call them to remind them and they scream and hang up on you. Since when does an adult have to be reminded to pay their rent.. Let's not forget the maximum security lock that you have to sell for ONLY $17.99 which is the same lock that you can buy in Walmart, a 2 pack for $12.99. and the insurance that covers nothing!!! Public Storage talks about "We Care" about our customers, BEWARE of this Company. Rent raises Rent raises Rent raises, but minimal raises for the relief/property managers. You are just a number to upper management until they decide to get rid of you, as they smile at you walking out the door. The turn around of employees and District managers is continuous which should also give you a clue of how this company is, and the pay is horrible, and then take the grueling task of KTP and you can earn yourself another .50 cents per hour!!! No Thanks!! As I heard this position is as painful as pulling teeth with no novacaine. Their sign that says "We Care" should be changed to "We really Don't Care" and do not fall for these fake reviews praising this company. Alot of District Managers will lie to you right to your face. Right now I am stuck there until a better job comes along so I will just keep looking.

    Advice to ManagementAdvice

    Wake up and stop treating your staff as they are nothing. Promote from within the company, as you do not right now. Property/Relief managers are the ones who make the money for the CEO, would you mind giving us more incentive and better raises. Also instead of having people work alone, a second person would be nice to help, especially when you hear other stores are being robbed at gunpoint which is a secret kept by upper management. The better option is to inform us so we know what we are facing and maybe a description of the person would also help which part of this is "We Care"?????

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO