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3 days ago

JAVA WEB DEVELOPER – new

RAINN Washington, DC

Co-manage the day-to-day operations of nearly two dozen websites and services including our Online Hotline, a phone-to-web texting… Glassdoor


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    The Online Hotline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staffer  in  Washington, DC
    Current Employee - Staffer in Washington, DC

    I have been working at RAINN part-time for more than a year

    Pros

    I love working on the online hotline because of my fellow staffers and the work being done. There are so many passionate and talented individuals working for this very important cause. Although it can be emotionally draining and a lot on top of my other job, especially because we are so short staffed, it is rewarding.

    Cons

    I really don't think the management at RAINN or office staff value the online hotline staff which is unfortunate because they are doing the brunt of RAINN's direct service work. The turnover on the hotline has become insane...long time staff are leaving left and right because they feel overworked, unappreciated, and undervalued. The pay is also minimal so it is the kind of thing you do part time on the side or in addition to many other jobs. I work with the most amazing people so it disappoints me to see so little investment in appreciating all the incredible work being done.

    Advice to ManagementAdvice

    I really recommend hiring a few full time staff with benefits and regular pay and supplement them with part time staff to reduce the stress of the turn over. You cannot pay rent here by working full time so it causes people to balance so many commitments and it negatively impacts the morale and the retention. I also think that investing a little more time and energy in making hotline staff feel appreciated and valued will help.

    Doesn't Recommend