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RES Software Reviews

3.7
76 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Al Monserrat
0 Ratings
  • Bad Management is the death to Good Technology and Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at RES Software full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The technology was cutting edge 4-8 years ago. As mobility has grown and XP has died, RES has been in a decline.
    Great culture of treating peers as family and friends, but only at peer level, not by management.
    Great benefits, salary and travel policy.
    Great Presidents Club
    New CEO will hopefully change management and strategy for the better. There are a lot of people hoping he will change management and management mistakes

    Cons

    Executive management provides half truths and lies!
    They continually hire C+ players because management is fixated on bodies in chairs rather than quality. They continually believe more head count equates to more revenue or appearance of a larger company.
    They are a Channel focused company that doesn't know how to build or manage the channel.
    Executives are continually making bad decisions on the strategy for products and market. Ex: They made IT store their flagship product when Workspace Manager provided over 70% of revenue. By the time they realized their mistake it was too late and were forced to RIF employees. This is just one example of many.
    IT Store is cool but not a leader. Other IT Store providers like SericeNow, BMC Remedy and other custom software vendors have the customer base to upsell "nice to have" technology.
    RES Follows the European tech sales belief of "if you build it they will buy it". That doesn't work in the US or majority of Europe, except in Netherlands. Where is RES located?

    Advice to Management

    Since Microsoft, Citrix and VMware have competing products and XP is dead or dying, who will you sell to? Concentrate on LME or small enterprises. They are a sweet spot that the larger software vendors neglect, do to pricing restraints. Listen to your team, instead of ignoring their opinions, because you may think you have done it all and know better, but 30 years ago technology and sales was much different. Finally, stop lying! Giving 1% of the truth is still not the truth when 99% of the facts are missing.

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