RSA Medical Jobs & Careers

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23 days ago

Clinical Care Specialist

RSA Medical Naperville, IL

RSA Medical is a growing company seeking care-centered telephonic Clinical Interaction Specialist (CIS) for our Work At Home program. RSA Medical… RSA Medical


6 days ago

Bilingual Clinical Interaction Specialist

RSA Medical Naperville, IL

The Clinical Interaction Specialist (CIS) is the first point of contact to a client. The CIS reports directly to a Team Leader. The CIS serves… RSA Medical


26 days ago

Customer Experience Manager

RSA Medical Naperville, IL

•Responsible for the supervision of 25-30 MCMs within the TeleMedicine department in support of the RSA strategic plan & objectives. •Monitors the… RSA Medical


23 days ago

Mobile Examiner

RSA Medical Naperville, IL

· Mileage reimbursement is available in certain circumstances. · In order to become a successful Independent Mobile Examiner… RSA Medical


13 days ago

Customer Service Representative

RSA Medical Naperville, IL

* Responsible for abiding by all protocols for queue management. * The ability to communicate with team members and the Team Lead/Manager to… RSA Medical


26 days ago

Exam Customer Service Representative

RSA Medical Naperville, IL

• Demonstrate leadership and actions consistent with RSA Medical's mission, vision and values. • Provide all customers (agents, applicants and… RSA Medical


26 days ago

Exam CSR

RSA Medical Naperville, IL

• Demonstrate leadership and actions consistent with RSA Medical's mission, vision and values. • Provide all customers (agents, applicants and… RSA Medical


26 days ago

Patient Engagement Specialist

RSA Medical Naperville, IL

We are seeking a candidate with a degree in English, psychology, communications, or a medical field of study to be our Patient Engagement Specialist… RSA Medical


4 days ago

Clinical Interaction Specialist

RSA Medical Naperville, IL

RSA Medical is a growing company seeking care-centered telephonic Clinical Interaction Specialists (CIS). RSA Medical clinical staff members are… RSA Medical


RSA Medical Reviews

62 Reviews
2.2
62 Reviews
Rating Trends

Recommend to a friend
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Rocco Salviola
31 Ratings
  1.  

    RSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Case Manager - ELITE in Naperville, IL
    Former Employee - Medical Case Manager - ELITE in Naperville, IL

    I worked at RSA Medical full-time (more than an year)

    Pros

    I don't understand why any previous employee would complain about working here. Salary and advancement is performance and experience based, employees get notification of open positions available. The pay is decent for the work required, no labor of any kind, and if you do well you get paid well. Plenty of opportunity for overtime hours, flexible schedules and time off. It has provided a means for medical professionals that may not have other choices due to exam preparation or other impairments that may keep them from doing clinical work. Clean environment, stress free, lots of support and paid training.

    Cons

    Upper management...well....is really upper management, separate upper floor and access. CEO has a napoleon complex and narcissistic attitude. Feels like there is a upper and lower class and if you are called or go upstairs its as if you have been summoned by the gods. Benefits are way too expensive considering that they deal with all the major carriers, however,t all health, dental and vision is offered.

    Advice to ManagementAdvice

    Advice to CEO, come down to earth. Spend some time on the floor that is working to make your company successful. Make it a more personal environment and connect with your employees. I think this will help increase productivity. Hold meeting and not written suggestions to gain insight from the troops of how to improve and find out about the issues being faced.

    Recommends
    Positive Outlook
    Disapproves of CEO

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