RSA Medical Jobs & Careers

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29 days ago

Clinical Interaction Specialist - Temporary

RSA Medical Naperville, IL

The Clinical Interaction Specialist (CIS) is the first point of contact to a patient and directly practices Telemedicine. The CIS reports directly to… RSA Medical


29 days ago

Clinical Interaction Specialist Bilingual Spanish - Temporary

RSA Medical Naperville, IL

The Clinical Interaction Specialist (CIS) is the first point of contact to a patient and directly practices Telemedicine. The CIS reports directly to… RSA Medical


29 days ago

Customer Service Supervisor

RSA Medical Naperville, IL

•Responsible for the supervision of 25-30 MCMs within the TeleMedicine department in support of the RSA strategic plan & objectives… RSA Medical


6 days ago

Exam Customer Service Rep

RSA Medical Naperville, IL

• Demonstrate leadership and actions consistent with RSA Medical's mission, vision and values. • Provide all customers (agents, applicants and… RSA Medical


29 days ago

Clinical Interaction Specialist - Work At Home - Temp

RSA Medical Naperville, IL

The Clinical Interaction Specialist (CIS) is the first point of contact to a patient and directly practices Telemedicine. The CIS reports directly to… RSA Medical


5 days ago

Customer Service Manager

RSA Medical Napervillle, IL

• Responsible for the supervision of 25-30 MCMs within the Telemedicine department in support of the RSA strategic plan & objectives. • Monitors… RSA Medical


RSA Medical Reviews

58 Reviews
2.2
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rocco Salviola
28 Ratings
  1. 2 people found this helpful  

    Negative Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephonic Interviewer  in  Naperville, IL
    Current Employee - Telephonic Interviewer in Naperville, IL

    I have been working at RSA Medical full-time for more than 8 years

    Pros

    Gym
    Indoor parking
    Local resturaunts
    Hotel
    Near 88

    Cons

    You really can't take this company serious with the management they put in place. Managers and leads should lead by example and have a positive energy. There is major favoritism and you have to be part of a clique who is related to executive management. For example, managers have there kids, siblings, cousins, neighbors, good friends all in one department or scattered in all units. Conflict of interest may I say. Family comes first here and no room for anyone else to try and succeed. I guess family are the only loyal people in this company. Constant office romances and dramas in which there is no punishment for those family members but others would be fired. And we're talking loud blowouts in the break rooms and on the floors. Sometimes your unsure who your manager is as they have other people watching you not to talk your coworkers on how there day is going, however those people will practically be having arguments at there desks or having extremely inappropriate conversations. People are treated unfair and don't get any chance, not everyone can make it here especially those who have opinions and are outspoken. God forbid your kid is sick cause you will get points for Attendence along with leaving for an emergency. At one point this company was taking personal files home of people who were applying for insurance just to meet production and people were working all day like slaves and it was never good enough. No professionalism at this company, business people should be presentable and respected not look miserable and pass it on. There are people here who the potential to succeed ad be respected, but everyone who becomes management can't be there own person without having to confirm everything with executives. Training is inconsistent and you can only ask one person who is assigned to answer questions and you can't ask your neighbors. No one would ask if they provided consistent answers depending on there mood. No room for growth, only certain positions are offered to certain people without it being posted to the company for example HR assistants, which by the way there related to upper management. Only work here if you have no personality, are mute, like getting yelled at like a kid, or want to find a fling. You can't adjust your schedule if you have school or kids even for a short period if time. However there is one person who gets to work from home in the Exam department, again family member. Btw all the other reviews are true.

    Advice to ManagementAdvice

    Management please get it together and stop hiring family members, it's very unfair And no one will respect this company if it's continued to run like a circus. Say hi to your employees, provide that positive energy so it can spread. Fix your PTO and have people feel at ease instead of feeling fear. And nothing is confidential here when BFFS and family members are all over the place.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO