Rackspace Jobs

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30+ days ago

Data Center Operations Team Lead

Rackspace Ashburn, VA +2 locations

including projects and tasks, utilization of 5S methodology, implementation of lean production practices and review of process compliance… Rackspace


30+ days ago

Data Center Operations Technician II

Rackspace Ashburn, VA

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center… Rackspace


30+ days ago

Network Engineer

Rackspace Ashburn, VA

Do you have a knack for troubleshooting and solving problems? Have you been looking to work on a service provider scale network with a large Internet… Rackspace


18 days ago

Inventory Control Specialist II

Rackspace Ashburn, VA

• Ensure security and accountability of inventory through transaction documentation, process and procedure verification, and system review… Rackspace


30+ days ago

Front-end Software Developer in Test

Rackspace San Antonio, TX

Our Quality Engineering Organization brings engineering talent to the forefront and works closely with development to continuously deliver code to… Rackspace


30+ days ago

Windows Administrator II

Rackspace San Antonio, TX

Rackspace is currently looking for outstanding Windows System Administrators II to join our world class support teams. The Rackspace Windows System… Rackspace


30+ days ago

Application Administrator IV

Rackspace San Antonio, TX

Advanced technical/product knowledge. Knows whom to contact internally for escalations. Works as initial point of escalation between support and… Rackspace


27 days ago

Senior HR Generalist- Employee Relations Guru

Rackspace San Antonio, TX

Rackspace is look to find a new Racker that lives for solving very complex Employee Relations issues within at dynamic envornment. This role will… Rackspace


30+ days ago

Windows Support Systems Engineer

Rackspace San Antonio, TX

Rackspaceis currently looking for outstanding Windows Support Systems Engineer (SSE) to join our world class support teams. The Rackspace Windows SSE… Rackspace


30+ days ago

Windows Nimbus Engineer

Rackspace San Antonio, TX

Rackspace is currently looking for outstanding Windows Nimbus Engineer to join our world class team. The Rackspace Windows SE is involved in… Rackspace


Rackspace Reviews

3.3
588 Reviews
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Recommend to a friend
Approve of CEO
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Taylor Rhodes
49 Ratings
  • 12 people found this helpful

    A disappointing decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Austin, TX
    Former Employee - Product Manager in Austin, TX

    I worked at Rackspace full-time (more than 3 years)

    Pros

    There are many talented, hard-working people at Rackspace and you may get to work with them. Some of the tech they work on is new and interesting, and working for Rackspace is (currently) seen as good experience on a resume. Depending on your team, you may be able to maintain a relatively sane work-life balance.

    Cons

    Rackspace has never been known for competitive pay and their raises leave much to be desired. The culture that people came and stayed for is now gone, thanks to the new CEO. Many benefits have been cut or removed (including stipends for teams to have events, spending on conferences and learning opportunities, and sabbaticals). There was also a rash of layoffs at the start of 2015 without any transparency as to why we were laying off hundreds of people, except that it was not related to job performance.

    Although I was lucky enough to have an exceptional manager, many do not - and middle management is as bloated as always with people who were not given a technical career track option and have no aptitude for management. Expectations of managers have continued to be poorly defined (should I be a people manager, a technical manager, or an individual contributor?) and there are very few who can accomplish all three objectives well. Politics are absolutely rampant now - promotion decisions are made in bars and hallway discussions and do a disservice to the company by continuing to promote people who are better at canoodling than running an effective organization.

    Work-life balance depends entirely on your team and manager. There are a lot of incompetent and/or lazy people who have made their way into the company during previous growth phases and Rackspace does a poor job of asking those people to leave. "A" players are often forced to work the extra hours to make up for their lackluster team mates in the spirit of "fanaticism". Truly fanatical Rackers have burned out and left.

    Advice to ManagementAdvice

    Bring back the core values and culture, or pay your employees well enough that they stop caring.

    Get rid of middle managers who are clearly not meant for management, or give them individual contributor opportunities where they can successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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