RadNet

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RadNet Reviews

54 Reviews
1.9
54 Reviews
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RadNet President and CEO Howard G. Berger
Howard G. Berger
30 Ratings
  • 1 person found this helpful  

    Unorganized management.

    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY

    I worked at RadNet (more than an year)

    Pros

    My Coworkers. They were like family. Some of them have been working with LHR for over 20yrs. They were very helpful and answered your questions without problems.

    Cons

    Unfortunately a lot of the supervisors were let go when Lenox Hill Radiology was taken over by Radnet. These supervisors were experienced and had a relationship with The referring Doctors and Patients. But that did not matter to Radnet they were replaced with Supervisors that did not know the industry and how to supervise. They are a company based in California but when they took over LHR in New York, many changes where made in the way the facility worked that made it harder for the customers, and the staff. Which frustrated everyone. Which lead to a lot of Doctors refusing to refer to LHR. They are loosing clients. New York is a very competitive place and if you cannot provide really good services customers will go else where.

    Advice to ManagementAdvice

    Learn about the people you are providing a service to before making drastic changes that the customers do not want.

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