RadioShack

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RadioShack Jobs & Careers in North Royalton, OH

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30+ days ago

Master Repair Technician - Mobile Devices

RadioShack Cleveland, OH

* Accurate diagnosis of device issues and repair estimates often conducted remotely over the phone with store technicians * Support the development… Beyond.com


RadioShack Reviews

1,556 Reviews
2.4
1,556 Reviews
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RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
398 Ratings
  •  

    A Company in Free Fall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at RadioShack full-time (more than an year)

    Pros

    -Get to spend all day around technology
    -Laid back environment
    -Decent training in electronics, you get to learn (both through training and experience) a lot about technology and electronics.

    Cons

    -Management utterly confused, frequently given conflicting or unclear goals
    -commission structure changed 5 times in the under 2 years I was there
    -Company was in a free fall while I was there, (stock price lost 200% of value) so management and employees were always jumping ship.
    -Sub-par hiring practices. I worked with lots of smart people who enjoyed technology and were knowledgeable. I also worked with just as many people who knew nothing about technology, didn't care to learn, and were not enamored of customer service or following through with any sales job.

    Advice to ManagementAdvice

    Do something drastic with the company, the business model is outdated. The stores look tired; many haven't received an interior design upgrade since the eighties. Be clear with your employees as to what you want, how we're going to do it and how we are going to get there.

    Please, hire better people. I cannot tell you how many hours I spent doing other people's jobs, saving their sales from unhappy customers, and general cleaning up.

    Doesn't Recommend
    Negative Outlook

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