Regus

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Regus Jobs & Careers in Bethesda, MD

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Regus Reviews

427 Reviews
2.5
427 Reviews
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Regus Chief Executive and Director Mark Dixon
Mark Dixon
257 Ratings
  •  

    Great Job for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Senior in Austin, TX
    Current Employee - Customer Service Senior in Austin, TX

    I have been working at Regus full-time

    Pros

    Lots of responsibility. Steady hours. Job duties can be rewarding.

    Cons

    Lack of uniformity. Lack of knowledge. What I mean by that is when certain situations arise that should be pretty standard it seams like no one has a real answer. A lot of work falls by the wayside and customer suffer for it. Sales over customer service.

    Advice to ManagementAdvice

    Get a proper training program in place not just dumb videos that our outdated. Develop a trainer that can handle this task. This company needs to be more strict with uniform standards. Hire a local IT person to help assist customers.

    Neutral Outlook

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