Regus Jobs & Careers in Evanston, IL

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14 hrs ago

Customer Service Representative - PT - US – new

Regus US Oak Brook, IL

The Customer Service Representative (CSR) ensures the customer experience is exceptional throughout the entire business center. The CSR plays a key… Regus US

Regus Reviews

353 Reviews
353 Reviews
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Regus Chief Executive and Director Mark Dixon
Mark Dixon
216 Ratings
  1. 2 people found this helpful  

    Great opportunity, frustrating changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Regus full-time for more than 5 years


    Fabulous clients, great experience, gain experience across all areas, get to interact with broad range of professions


    Continually changing processes, I've had 6 different area managers in 5 years, cutting staff, increasing responsibilities and expectations but not increasing resources, managers spend too much time doing reception jobs

    Advice to ManagementAdvice

    Losing the wow factor that allows us to sell for good profit. Hard to attend to clients or prospects when we are understaffed. CSRs are over worked, expected to do what center managers did 3 years ago and still run reception

    Negative Outlook
    Disapproves of CEO